Hostess Server Assistant resume example with 13+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Experienced friendly Server with exceptional communication and people skills. Adds operational quality and productivity for the organization and/or clients served. High focus on customer service/satisfaction. Ability to work under pressure with a smile, upsell products/promotions and works well within a team environment. Possess a fantastic memory and excellent listening skills.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Work History
03/2014 to Current
Hostess/Server AssistantIowas Of Oklahoma – Perkins, OK,
Set up bar for operation, obtained cash bank and stocked the service bar.
Followed bar recipes to deliver consistent drink quality, control costs and maximize guest satisfaction.
Entered orders into the computer system quickly and in proper sequence.
Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
Routinely checked identification of patrons purchasing alcoholic beverages Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes.
Thoroughly cleaned and sanitized work area including mopping and sweeping, washing display cases, wiping down prep areas and equipment, washing utensils and dismantling and cleaning machinery.
03/2013 to 03/2014
BartenderLandry's – Corpus Christi, TX,
Set up bar for operation, obtained cash bank and stocked the service bar.
Followed bar recipes to deliver consistent drink quality, control costs and maximize guest satisfaction.
Entered orders into the computer system quickly and in proper sequence.
Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
Routinely checked identification of patrons purchasing alcoholic beverages Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes.
Thoroughly cleaned and sanitized work area including mopping and sweeping, washing display cases, wiping down prep areas and equipment, washing utensils and dismantling and cleaning machinery.
08/2011 to 02/2013
Server/BartenderThe Richman Group Of Companies – Stamford, CT,
Provide superior guest service at upscale dining restaurant/bar.
Describe menu items/daily specials in detail and provide recommendations when asked.
Accurately relay the ingredients and cooking methods utilized.
Input orders accurately.
Handle cash and credit card transactions efficiently.
Bus tables and stock supplies Developed repeat business by establishing rapport with customers.
03/2010 to 05/2011
Hostess/ServerBcfs – Karnes City, TX,
Greet and welcome incoming guests and direct them accordingly.
Handling multi-line phone calls in a pleasant and helpful manner.
Manage the reservation list and seating arrangements.
Work in conjunction with the restaurant staff to ensure that customers' needs are met.
Utilize time management skills in order to provide quality service to all customers Handle cash and credit card transactions efficiently.
03/2009 to 03/2010
Leasing AssociateUniversity Hills – City, STATE,
Welcome current residents/potential tenants, assess needs and direct them in a helpful manner.
Show various apartment units while highlighting the features and benefits of living at the complex.
Maintain accurate resident records: update all leases, renewals, cancellations, transfers and notices to vacate.
Physically inspect property when on grounds, pick up litter, report service orders to maintenance staff.
Update community events and important reminders on social networking sites.
Create monthly activities to involve residents i.e.
fundraisers like Alex's Lemonade Stand.
Travel to the University of Toledo campus and advertise to potential residents by handing out flyers, candy, and hanging up posters.
05/2007 to 03/2010
Administrative AssistantThomas DuBose & Associates, Inc – City, STATE,
Assistant to President/CEO providing travel arrangements, scheduling, personal assistance.
Provide high-caliber customer service for phone and walk in customers.
Implemented filing systems and procedures for documents and drawings going back twenty years while maintaining quick access.
Reduced weekly filing time by 50% by re-organizing filing system.
Maintain supplies and office equipment including purchasing and maintenance.
Organized and/or created standard operating procedures.
Substantially increased productivity and reporting by transitioning to computerized time recording and reporting procedures for labor and materials used.
Involved in marketing procedures.
Education
Expected in
Diploma: Sylvania Northview High School - , GPA:
Accomplishments
Push Marketing & Promotions March 2013 - Present Columbus, Ohio Brand Ambassador/Promotional Model Method Models March 2013 - Present Columbus, Ohio Brand Ambassador/Promotional Model.
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