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hostess reservationist resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Career Overview

Special statistical and analytical skills and knowledge utilizing mathematical concepts to analyze data applying models and adequate testing. I also possess excellent ability to multi-task Handle multiple phone lines with excellent etiquette on the phone and in person with 3+ years of experience in hospitality industry serving all types of clients and establishing committed relationships with experience in computer systems. I have Open table experience with advanced maitre'd functions, guestbridge and Aloha with ability to adapt and learn computer systems quickly and efficiently. Other experience circumvent grassroots organizing and superb interpersonal skills and exceptional ability to sell Personal Experience with Amazon Seller Central, Ebay Seller Central, ShipRush, b2C Exceptional writing ability.

Skill Highlights
  • Proficient of use of Microsoft programs such as Excel with Analyst Tools; Powerpoint, Word, making webpages
  • Have the abilities to assist in secretarial work such as typing letters 55 wpm; faxing, filing, photocopying, copying, data input, making/scheduling reservations
  • Written, statistical and data analysis
  • Salesperson/marketing skills
  • Exceptional ability in client communication, satisfaction and promotion

Core Accomplishments
Professional Experience
Hostess/Reservationist, , 2013 -
La-Z-Boy, Inc. Temecula, CA,
  • Full control of open table and seat planning for maximum turns Preparing Daily Special Menus, Event Menus and any new Menu/Wine List items Answering inquiries, making and confirming reservations via person and phone Knowledge of VIP/Local and concierge guests Preparing arranging tables and flowers with special attention to detail Greeting and seating guests Wiping down menus/Host station Reservationist shift once a week Explaining menu items, taking drink and food orders including take-outs and serving in lounge area by hostess stand Reservationist shift once a week doing office work- making calls, confirming reservations, maximize profits through seating preparations.
Administrative Assistant/Recruiter, 2011 -
Children's Hospital Of Philadelphia Roxborough, PA,
  • Assist in secretarial work Making cold calls Recording all inquiries and reporting to management Scheduling appointments Convincing patrons to register with our company Posting Craigslist ads Salesperson, CDS (2010) Learning about products of the day Floor sampling of product Maximizing sales Convincing patrons to purchase products Recording and calculation of progress through product sale Burgerking (2010) Cashier Packing, taking, and submitting orders Collecting payments Maintaining cleanliness.
Team Member, -
Wts International, Inc. Seattle, WA,
  • Assist in contacting and organizing funds for deceased individuals who can not afford funeral services Assist in administrative duties, data entry Providing hospital services through Promoting awareness of organization through social media Proposing Issues/ areas of attention Collecting donations/ Communicating with existing donors while attempting to make new clientele Clipboarding, social network awareness Volunteer work circumventing community service based work.
Intern, 05/2014 - 08/2015
Shakopee Mdewakanton Sioux Community Chaska, MN,
  • Assist in administrative duties Grassroots organizing Voter registration/ leafleting Creating awareness and involvement in projects on statewide issues and concerns Data Collecting and Inputting Writing speeches; and speaking Seeking involvement from Brooklyn College's student body.
Front Desk Agent, 2012 - 2013
Meijer, Inc. Tipp City, OH,
  • Greeting and seating guests Recording all inquiries regarding events on event logs Wrist banding and directing guests to appropriate sections for corporate events Recording daily sales/discounts Managing flow of information/requests to appropriate staff member(s) Informing guests of daily/weekly specials Training new employees Managing door.
VIP Host, 2011 - 2012
Dominion Senior Living Sevierville, TN,
  • Maintain full control of guestbridge computer system Full responsibility and control of all counting and submitting all cash and card payments Greet patrons, make copies of I.D.
  • and credit cards and make contracts with maximum speed Maintain cleanliness and organization at podium Make deals with patrons for maximum profits in regards to bottle service with attempts to upsell bottles as much as possible Manage V.I.P.
  • Coat Check Greet guests at the door and exit the guests directing patrons to the rope in a polite and professional manner Introduce guests to cocktail servers and seat guests Calculate total sales, VIP tracking and hotel tracking at end of shift Confirm reservations Promote club events.
Cashier, 2007 - 2009
KFC City, STATE,
  • Training new employees.
  • Handling all cash transactions
  • Counting inventory.
  • Maintaining control and flow of front room activities.
Volunteer, 2004 - 2006
Brooklyn Public Library City, STATE,
  • Assist customers in finding books.
  • Frequent involvement in Summer Programs organizing youth activities.
  • Tutoring.
  • Assisting Librarians where needed.
Education
B.A: Major- Economics Political Science Minor -Philosophy, Expected in 2015
-
Brooklyn College - Brooklyn, New York
GPA:
Status -
Regents Diploma: , Expected in 2008
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Edward R. Murrow High School - Brooklyn, New York
GPA:
Status -
Skills

administrative, ads, Analyst, attention to detail, Cashier, contracts, copying, credit, clientele, data entry, directing, faxing, filing, funds, inventory, letters, Managing, Microsoft programs, Excel, office, Powerpoint, Word, network, organizing, progress, speaking, Recording, reporting, sales, Scheduling, secretarial, servers, speeches, tables, phone, Tutoring, 55 wpm, typing

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Resume Overview

School Attended

  • Brooklyn College
  • Edward R. Murrow High School

Job Titles Held:

  • Hostess/Reservationist,
  • Administrative Assistant/Recruiter
  • Team Member
  • Intern
  • Front Desk Agent
  • VIP Host
  • Cashier
  • Volunteer

Degrees

  • B.A
  • Regents Diploma

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