Through being a employee for any business I drive to keep a strong positive image for any company I work for. With each work day I drive for consistent revenue growth, to stay diligent about coordinating details across displays for professional appearance and optimal sales. Organized, professional, and well rounded in order to tackle any job issue or task accordingly. I take pride in having skills to do with team work as well as great leadership qualities. I believe it is always important to keep a positive outlook and positive relationships with anyone from customers, managers, or other employees and keeping a great team worker mentality. I am reliable and can be trusted with important tasks and knowledge.I make sure to always keep a safe and clean environment at all times. I will never leave a shift without completion and satisfaction of my employers. Responsible and hardworking, and able to collaborate with a team and produce quality work on tight deadlines.
As a hostess/hostess manager I welcomed customers and sat them accordingly to their accommodations and group sizes. I supervised other hosts and made sure they were doing everything correctly to guarantee complete satisfaction not only for the the managers but most importantly for guests. During my shift and after I maintained a clean work environment in the dining area and around the restaurant at all times. I kept our businesses app updated on the iPad at all times in order not only to collect guests information and communicate updates to customers when their tables were available, but to also keep track of available tables and the time in which tables have been sitting for. I constantly monitored the indoor and outdoor dining area to assess server capacity and accurately estimate wait times. I arranged and organized the dining area correctly at the start of every shift so each table was ready for the incoming customers. I helped support servers, bussers, and other fellow employees not only as an extra hand but when they really needed it during busier hours.
As a cashier I took orders at our take out counter for customers who preferred eating at home instead of in the restaurant, I took these orders in person and over the phone. I gave customers answers to questions pertaining to our menu, restaurant hours, wait times for food and anything else they needed service and or help with. I made sure to inspect ever order for incorrect food items, damage, and report any issues to supervisor to return undesired or incorrect food items and gave a replacement for each customer. I refilled our take out bags, drinks, napkins and silverware throughout my shift in order to always be fully stocked for incoming orders. I made sure to maintain a clean organized environment for me and my other fellow employees throughout my shift and after so everything was clean for the next day as well. I always maintained high productivity by efficiently processing cash, credit, debit with every transaction.
As a food runner I served food and condiments to each customer. I made sure every customer got their correct order and other items requested. I helped servers by keeping their pitchers full and refilling chip baskets throughout the shift so they never had to worry about anything running out when they were in a rush. I made sure to keep the kitchen line clean for me and the cooks at all times. If a customer had any issues I always made sure their requests were fulfilled and would always discuss such incidents with their servers. Provided outstanding customer service to every guest and made sure every guest got a full service and all their needs met.
I worked for the bottle rock festival and plan to continue working for them annually. I organized merchandise to look appealing and capture the eyes of those participating and enjoying the festival. I recognized each customers interests and wants and continued to drive revenue growth. I made sure each customer was fully satisfied with their items before purchase. I helped educate each customer on size differences between different shirts, jackets or other items. I made sure to do anything I could to give a customer an item they wanted even if it was my shirt or one on a display that would be the last available, of course checking with management first. I helped organize and set up merchandise and mannequins and I also helped store items and mannequins when the festival was over. I worked each day at this festival from about 7 am-8 pm to 10 pm-1 am, or however long it took to leave management and customers fully satisfied and every job completed by the end of the night.
I have volunteered for various organizations including: Special Olympics, Concord Child Care and Relay for life. Throughout these organizations I have learned all about giving back and making sure to make a positive impact on others life which ultimately led to a positive impact on my life. These organizations gave me a great chance to just assist others and my community and fulfilling that need to help and contribute in helping others
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