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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Skills
  • Active listener
  • Punctual and honest
  • Highly motivated
  • Cleaning and organization
  • Flexible
  • Multitasking
Experience
07/2018 to 07/2021
Hostess/Kitchen Prep Cook The Tjx Companies, Inc. Evansville, IN,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Helped to plan and execute parties for more than 10 guests, including coordinating menus and preparing tables.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Adhered to all regulatory standards regarding safe and sanitary food prep.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Sliced meats to prepare for cooking and assembly of menu items such as Turkey and Pot roast.
  • Maintained clean and orderly kitchen with regular attention to checklists.
  • Prepared simple dishes such as salads and common entrees.
  • Processed incoming deliveries, rotated stock and put away new items in correct locations.
  • Operated kitchen tools safely and used great knife skills to quickly prepare ingredients.
01/2015 to 01/2016
Sales Floor Associate Kmart City, STATE,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Provided customers with unparalleled service and support for both in stock and back-ordered items, including placing special orders and calling other stores to find desired merchandise.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Assisted average of 15 customers per day in finding or selecting items.
01/2014 to 01/2015
Cashier, Sales Floor Associate Walmart City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
Education and Training
Expected in 08/1998
: General Studies
Waverly High School - Waverly, OH
GPA:
Expected in 08/1998
: Computer Secretarial Sciences
Pike County Career Technology Center - Piketon, OH
GPA:
Expected in 03/1999
GED:
Pike County Career Technology Center - Piketon, OH
GPA:

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Resume Overview

School Attended

  • Waverly High School
  • Pike County Career Technology Center
  • Pike County Career Technology Center

Job Titles Held:

  • Hostess/Kitchen Prep Cook
  • Sales Floor Associate
  • Cashier, Sales Floor Associate

Degrees

  • GED

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