LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Hardworking hostess offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.

Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.

High-energy fast food settings skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Dining Customer Service
  • Food Running
  • Server Support
  • Upselling
  • Food Handlers certification
  • Guest Relations
  • Customer Service
  • Table Bussing
  • Cleaning and Sanitation
  • Food Station Setup
  • Restroom Servicing
Experience
Hostess, 05/2023 - 06/2023
Grand Beach Hotel Miami Beach, FL,
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Answered telephone to provide dining information and take reservations.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Explained QR code scanning for electronic menu access.
Fry Cook, 02/2023 - 05/2023
Rocket Farm Restaurants Atlanta, GA,
  • Kept stations stocked and ready for use to maximize productivity.
  • Wiped down counters with sanitizing spray to avoid contamination and foodborne illnesses.
  • Communicated with kitchen staff to complete orders quickly.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Restocked kitchen supplies and food items to properly prepare for food service.
  • Set up station according to standard operating procedures with ample backup product to complete shift.
  • Followed procedures to prevent cross-contamination of items for patrons with allergies and gluten intolerance
  • Restocked and rotated food products using first-in, first-out method.
  • Handled waste management duties by properly and safely disposing of all trash at end of shift.
  • Labeled and dated food products for safety.
  • Adhered to food safety and HACCP regulations to prevent contamination of food.
  • Sanitized all cutting boards and surfaces at beginning of shift to avoid cross-contamination.
  • Prepared approximately [Number] meals per shift using standardized recipes and techniques.
  • Prepped garnishes to reduce wait times during lunch and dinner rush.
  • Organized kitchen and walk-in freezer to enable employees to easily find items.
  • Cooked multiple orders simultaneously during busy periods.
Line Cook, 05/2022 - 12/2022
Sonnenalp Resort Of Vail Vail, CO,
  • Cooked multiple orders simultaneously during busy periods.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Kept stations stocked and ready for use to maximize productivity.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Set up workstations with needed ingredients, utensils and cooking equipment.
Education and Training
High School Diploma: , Expected in 05/1998
-
Aldine High School - Houston, TX
GPA:
Status -

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Resume Overview

School Attended

  • Aldine High School

Job Titles Held:

  • Hostess
  • Fry Cook
  • Line Cook

Degrees

  • High School Diploma

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