hostess resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Hardworking hostess offering 4 years of hospitality experience. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Demonstrates excellent communication, planning and problem-solving skills. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Food inspection
High-volume dining
Buffet setup and takedown
Dining crew workflow optimization
Menu memorization
Safe food handling
Special dietary requirements
Seating assignment preparation
Table setting arrangements
Dining customer service
Price memorization
Communications
Problem resolution
Customer service
Relationship development
Organization
Experience
03/2015 to 06/2020HostessHealthcare Services Group | Grand Junction, CO,
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Enhanced guests' experiences by fulfilling special requests during visits.
Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
Tracked seated guests and available seating.
Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
Monitored dining area to assess server capacity and accurately estimate wait times.
Notified servers after seating parties in section for prompt service.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Assisted multiple waiters and waitresses by taking guests drink orders, serving them their food and any other accommodations they required.
Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
Calculated charges, issued table checks and collected payments from customers.
Cleaned and restocked front counter areas, got change for register and checked server supplies.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Handled up to $200.00 of card and cash transactions daily, accurately keeping payment records and investigating irregularities.
Helped to plan and execute parties for more than 50 guests, including coordinating menus and preparing tables.
Managed closing duties, including restocking items and reconciling cash drawer.
Set up and decorated menu marketing boards with current specials information and drink features.
06/2015 to 09/2019BabysitterTown Sports International Holdings Inc | Garnerville, NY,
Monitored playtime to prevent overuse of technology, television or other detrimental influences.
Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Discussed household rules, children's progress and routines with parents to foster stable and structured environment.
Secured indoor and outdoor premises to protect children under care.
Balanced schedules to provide optimal rest, play and educational periods.
Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
Prepared healthy and nutritious snacks and meals according to individual needs.
Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
Accompanied children on outings to approved locations as well as after-school activities.
Monitored children's safety and well-being to prevent accidents and falls.
Assisted younger children with learning how to accomplish small, age-appropriate jobs.
Helped children complete homework and special assignments daily to support academic performance.
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Fostered learning relationships with children by creating educational and productive games and projects.
Developed and implemented lesson plans based on ages and abilities of class children.
Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
03/2017 to 03/2017Dog SitterMs. Beltran | City, STATE,
Offered animals ample exercise opportunities through walks and play activities.
Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
Fed and cared for up to 4 pets per week during owners' absences.
Provided adequate attention and consistent oversight to vacationing pets to promote high level of care.
Performed scheduled walks and activities with outdoor pets.
Provided seamless communication to inform pet owners of visits and pet status.
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Walked over 2 dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
Fed animals twice daily and refilled water dish for fresh water supply.
Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
Supported animal health by keeping all areas clean, neat and properly sanitized.
Education and Training
Expected in 06/2025 to to High School Diploma | Marymount University, Arlington, VAGPA: Status -
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