LiveCareer-Resume

hostess resume example with 5+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Hardworking hostess offering 4 years of hospitality experience. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Demonstrates excellent communication, planning and problem-solving skills. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Food inspection
  • High-volume dining
  • Buffet setup and takedown
  • Dining crew workflow optimization
  • Menu memorization
  • Safe food handling
  • Special dietary requirements
  • Seating assignment preparation
  • Table setting arrangements
  • Dining customer service
  • Price memorization
  • Communications
  • Problem resolution
  • Customer service
  • Relationship development
  • Organization
Experience
03/2015 to 06/2020 Hostess Healthcare Services Group | Grand Junction, CO,
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Tracked seated guests and available seating.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Notified servers after seating parties in section for prompt service.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Assisted multiple waiters and waitresses by taking guests drink orders, serving them their food and any other accommodations they required.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Calculated charges, issued table checks and collected payments from customers.
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Handled up to $200.00 of card and cash transactions daily, accurately keeping payment records and investigating irregularities.
  • Helped to plan and execute parties for more than 50 guests, including coordinating menus and preparing tables.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Set up and decorated menu marketing boards with current specials information and drink features.
06/2015 to 09/2019 Babysitter Town Sports International Holdings Inc | Garnerville, NY,
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Discussed household rules, children's progress and routines with parents to foster stable and structured environment.
  • Secured indoor and outdoor premises to protect children under care.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Prepared healthy and nutritious snacks and meals according to individual needs.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Accompanied children on outings to approved locations as well as after-school activities.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Assisted younger children with learning how to accomplish small, age-appropriate jobs.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Fostered learning relationships with children by creating educational and productive games and projects.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
03/2017 to 03/2017 Dog Sitter Ms. Beltran | City, STATE,
  • Offered animals ample exercise opportunities through walks and play activities.
  • Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
  • Fed and cared for up to 4 pets per week during owners' absences.
  • Provided adequate attention and consistent oversight to vacationing pets to promote high level of care.
  • Performed scheduled walks and activities with outdoor pets.
  • Provided seamless communication to inform pet owners of visits and pet status.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Walked over 2 dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
  • Fed animals twice daily and refilled water dish for fresh water supply.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
Education and Training
Expected in 06/2025 to to High School Diploma | Marymount University, Arlington, VA GPA:
Status -

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Resume Overview

School Attended

  • Marymount University

Job Titles Held:

  • Hostess
  • Babysitter
  • Dog Sitter

Degrees

  • High School Diploma

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