hostess resume example with 9+ years of experience
Skilled [Job Title] motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences. High-energy [Job Title] skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Hardworking [Job Title] offering [Number] years of hospitality experience. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Demonstrates excellent communication, planning and problem-solving skills. Positive and upbeat [Job Title] makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. Cheerful [Job Title] with [Number] years helping customers while supporting teammates and managers. Friendly and conversational when welcoming guests, [Task] and [Task]. Expert at prioritizing guest needs and stepping in to help [Job title] during busy hours with [Task]. Organized Hostess with distinct commitment to top-of-the-line customer service. Friendly worker known for maintaining excellent service levels in busy times, streamlining seating protocols and assisting [Job title]. Successful at answering phones while greeting people in person and consistently upholding professional standards. Hospitable Restaurant Hostess delivers attentive service for optimal dining experiences. Seats guests promptly, discussing special features and menu items. Possesses excellent customer service and product knowledge. Results-driven [Job Title] with track record of excelling in fast-paced office environments. Strong client relations skills and to resolve issues with tact and diplomacy to drive client retention and loyalty. Knowledgeable in industry terminology, products and services to effectively address and respond to public and personnel inquiries.
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- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Answered customer quests, provided store information and escorted to desired store areas.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Met merchandise processing standards and maintained organized and accessible work area.
- Acted as initial contact in addressing customer concerns.
- Helped average of [Number] customers per day by responding to inquiries and locating products.
- Worked with fellow sales team members to achieve group targets.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed all sales transactions promptly to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer service.
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Resume Overview
School Attended
- Cabrillo High School
- Long Beach City College
Job Titles Held:
- Hostess
- Cashier/Receptionist
- Sales Associate
- Cashier
Degrees
- High School Diploma
- Some College (No Degree)
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy