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Hostess Resume Example

Resume Score: 80%

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HOSTESS
Summary
Skills
Experience
September 2020
to
Current
Company NameCity, StateHostess
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Helped to plan and execute parties, including coordinating menus and preparing tables.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Checked dining and serving areas every 15 minutes to verify proper cleanliness and readiness for guests.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered questions about food and order statuses for waiting customers.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Answered telephone to provide dining information and take party reservations.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Notified server after seating parties in section to facilitate prompt service.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Managed daily card and cash transactions by maintaining payment records andinvestigating irregularities.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Developed Interpersonal skills.
January 2019
to
April 2021
Company NameCity, StateLead Teacher
  • Observed a class of 30 2nd grade students for the entire semester (24 hours/week).
  • Worked with a lead teacher to develop and implement a curriculum.
  • Provided proper classroom supervision.
  • Leveraged diverse instructional strategies and hands-on activities to engage students and boost understanding of material.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Observed educators in classroom and offered methods to improve instructional techniques.
  • Administered and documented results of student assessments.
  • Completed teacher observations to identify areas for improvement and suggest changes to teaching methods.
  • Worked with teachers to design interactive lessons and increase student success.
September 2019
to
December 2019
Company NameCity, StateShadow Teacher
  • Observed a class of 10 6th grade special education students for the entire semester.
  • Shadowed a teacher who deals with disabilities students for an entire day.
May 2018
to
July 2018
Company NameCity, StateCashier
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Resolved issues with cash registers, card scanners and printers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Operated cash register, collected payments and provided accurate change.
  • Inspected items for damage and obtained replacements for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Completed monetary transactions in a timely manner and accurate manner.
  • Assisted with maintaining grocery stock.
Education and Training
June 2017
Old Bridge High SchoolCity, StateHigh School Diploma
Expected in May 2021
Montclair State UniversityCity, StateBachelor of Arts: Human Development And Family Studies
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Resume Overview

School Attended

  • Old Bridge High School
  • Montclair State University

Job Titles Held:

  • Hostess
  • Lead Teacher
  • Shadow Teacher
  • Cashier

Degrees

  • High School Diploma
    Bachelor of Arts : Human Development And Family Studies

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