Hostess Resume Example Mhc Equity Lifestyle Properties

HOSTESS

Summary

Hardworking young woman with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Accustomed to facilitating accurate inventory counts and maintaining current warehouse records. Organized professional with superior work ethic and team player attitude. Exceptional quality control, inspection and organization abilities. Commended for honesty, hard work and positive attitude. Consistent ability to stand for long periods of time.

Skills

Safe food handling
Bussing expertise
Price memorization
Conflict and dispute resolution
Courteous and professional demeanor
Outgoing personality
Inventory control
Excellent customer service
Computer proficiency
Regulatory compliance
Problem solving

Flexible and adaptable
Strong communication skills
Cash register operation
Effective multi-tasker
Memorizing product codes
Guest and client satisfaction
Meeting deadlines
Organizing and prioritizing
Manual pallet jack operation
Safety standards training
Heavy industrial equipment

Experience

Hostess | 09/2019 to 11/2019
Mhc Equity Lifestyle Properties - Lenhartsville , PA

Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Answered telephone to provide establishment information and take party reservations.
Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
Checked dining and serving areas every 3-5 minutes to verify proper cleanliness and readiness for guests.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Helped to plan and execute parties for more than 4 guests, including coordinating menus and preparing tables.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
Answered phones politely and promptly, accurately recording and confirming reservations.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Helped restaurant staff set up small and large events to coordinate smooth execution.

Packaging | 08/2018 to 03/2019
The Kraft Heinz Company - Wausau , WI

Operated hand trucks, pallet jacks and forklifts to move materials.
Resolved equipment issues and malfunctions by troubleshooting to find causes of problems and complete mechanical repairs.
Inspected incoming materials and outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests.
Assembled and prepared cartons, crates and containers to protect materials during shipment.
Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
Safely operated pallet jacks and electric pallet jack equipment to move items to and from different warehouse locations.
Efficiently packaged rolls of foil and film, maintaining consistency to meet fulfillment deadlines.
Reviewed packing slips and other documentation to properly box requested items for shipment.
Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.

Cashier | 12/2017 to 07/2018
Rite Aid - Issaquah , WA

Provided assistance with purchases, locating items and signing up for rewards programs.
Read weekly sales inserts and monitored price changes.
Processed returned items in accordance with store policy.
Helped customers find specific products, answering questions and offering advice.
Processed customer payments quickly and returned exact change and receipts.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Worked closely with front-end staff to assist customers.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Trained new team members in cash register operation, stock procedures and customer service.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Drove sales and add-on purchases by promoting specific item options to customers.
Welcomed customers, offering assistance to help find necessary store items.

Education and Training

Augusta Technical College - City, State

GED

04/2017

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Hostess Resume Example

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