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hostess resume example with 2 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

New Nursing graduate offering a combination of diverse clinical experience, academic excellence, compassion, leadership, strong organization, time-management and interpersonal skills. Patient-care oriented, bringing forth a friendly caring attitude to build a great trusting bond with patients and staff. Dedicated to providing quality, cost-effective and evidence-based care to help patients achieve optimal outcomes.

Skills
  • CPR certified
  • Customer service
  • Reliable and trustworthy
  • Communication
  • Teambuilding
  • Relationship building
  • Working collaboratively
  • Multitasking
  • Critical thinking
  • Caring
  • Empathy
  • Attention to Detail
  • Problem Solving Skills
  • Time managements
  • Patient rights advocacy
  • Patient Care and Education
  • Vital sign assessment
  • Care plan implementation
  • Health and wellness education
  • Medication and IV administration
  • Body mechanics knowledge
  • Intake and discharge
  • Acute and rehabilitative care
  • Basic Diabetes management
  • Catheter monitoring
  • Patient evaluation
  • Basic Wound care
  • Vitals monitoring
  • Task prioritization
  • IV setup
  • Basic Ventilator care
  • Infectious disease control
  • Palliative and Pain Management
  • Culturally sensitive
  • Sterilization techniques
Experience
09/2021 to 12/2021
Hostess Hei Hotels & Resorts Santa Barbara, CA,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered questions and recommended specials, wine and desserts to increase profits.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Took to-go orders on the phone and deliveries to customers.
07/2020 to 01/2021
Server Traditions Of Hanover Bethlehem, PA,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Developed strong and lasting resident relationships.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Relayed orders and special requests to cooks.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
05/2016 to 08/2017
Server Traditions Of Hanover Bethlehem, PA,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Restocked tables, wait staff areas and order staging areas.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
Education
Expected in to to
Associate of Arts:
Gulf Coast State College - Panama City, FL
GPA:
Expected in 12/2018 to to
Associate of Arts:
Tallahassee Community College - Tallahassee, FL
GPA:
  • Dean's List Honoree [Fall 2017] [GPA3.50]
  • Dean's List Honoree [Fall 2018] [GPA 3.50]
  • Honor Roll [Summer 2018]
Expected in 05/2022 to to
Associate of Science: Nursing
Chipola College - Marianna, FL
GPA:
  • [Student Nursing association] Member

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Resume Overview

School Attended

  • Gulf Coast State College
  • Tallahassee Community College
  • Chipola College

Job Titles Held:

  • Hostess
  • Server
  • Server

Degrees

  • Associate of Arts
  • Associate of Arts
  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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