SEARCH

Hostess Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
HOSTESS
Summary

Hi, my name is Caleigh Elwood. I just graduated high school; I am 18 years old. My junior year of high school I took an Intro to Health class through Wilco Area Career Center in Romeoville. It taught me medical terminology and also many other skills and important information needed to get a glimpse of the medical field. My senior year of high school I took a CNA program through Wilco Area Career Center in Romeoville. This class allowed me to learn the skills of a CNA and practice them under the supervision of an instructor. We completed our clinical hours at the Lemont Rehab Facility. I was able to sit for the state exam on July 21st, 2020. I passed and was put on the list on the IDPH website. I do not have a license number or a copy of my certificate because I was told my name goes onto a list and whoever is looking to hire me will look for my name and information. I am currently looking to leave my job to finally start my career in the medical field!! I love working and taking care of people! I am looking forward to this next chapter of my life and also hearing from you soon!!!

Thank you.

-Caleigh Elwood

Skills
  • Seating assignment preparation
  • High-volume dining
  • Bussing expertise
  • Safe food handling
  • Dining customer service
  • Administrative support
  • Communications
  • Customer service
Experience
Hostess|Carrabba's Italian Grill - Woodridge, IL|08/2018 - Current
  • Notified servers after seating parties in section for prompt service.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Guided guests to appropriate seating for party size, provided with menus and silverware.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Deck Attendant |Cypress Cove Family Aquatic Park - Woodridge, IL|05/2019 - 09/2019
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Completed routine safety training and instructed all patrons to follow safety rules.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Kept watch over swimmers to respond quickly to distress situations.
  • Maintained neat and clean pool area and clean water at all times.
  • Alerted patrons to immediate storm conditions by directing them to exit water immediately.
  • Optimized customer service by resolving issues quickly and with courteous demeanor.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Deck Attendant|Cypress Cove Family Aquatic Park - Woodridge, IL|05/2018 - 09/2018
  • Completed routine safety training and instructed all patrons to follow safety rules.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Kept watch over swimmers to respond quickly to distress situations.
  • Maintained neat and clean pool area and clean water at all times.
  • Alerted patrons to immediate storm conditions by directing them to exit water immediately.
  • Optimized customer service by resolving issues quickly and with courteous demeanor.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Education and Training
Lemont High School||Lemont, IL|05/2020High School Diploma
Certifications
  • CNA License/Certified Nursing Assistant
Build Your Own Now

Resume Overview

Companies Worked For:

  • Carrabba's Italian Grill
  • Cypress Cove Family Aquatic Park

School Attended

  • Lemont High School

Job Titles Held:

  • Hostess
  • Deck Attendant

Degrees

  • High School Diploma

Similar Resumes

View All
Hostess-resume-sample

Hostess

CAFE J

Richardson, Texas

Posted 1155 days ago