Hostess Resume Example
Hi, my name is Caleigh Elwood. I just graduated high school; I am 18 years old. My junior year of high school I took an Intro to Health class through Wilco Area Career Center in Romeoville. It taught me medical terminology and also many other skills and important information needed to get a glimpse of the medical field. My senior year of high school I took a CNA program through Wilco Area Career Center in Romeoville. This class allowed me to learn the skills of a CNA and practice them under the supervision of an instructor. We completed our clinical hours at the Lemont Rehab Facility. I was able to sit for the state exam on July 21st, 2020. I passed and was put on the list on the IDPH website. I do not have a license number or a copy of my certificate because I was told my name goes onto a list and whoever is looking to hire me will look for my name and information. I am currently looking to leave my job to finally start my career in the medical field!! I love working and taking care of people! I am looking forward to this next chapter of my life and also hearing from you soon!!!
Thank you.
-Caleigh Elwood
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- Notified servers after seating parties in section for prompt service.
- Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
- Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
- Set up and decorated menu marketing boards with current specials information and drink features.
- Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
- Guided guests to appropriate seating for party size, provided with menus and silverware.
- Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
- Answered customers' questions about hours, seating, current wait time and other information.
- Cleaned and restocked front counter areas, got change for register and checked server supplies.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
- Completed routine safety training and instructed all patrons to follow safety rules.
- Contacted emergency personnel and provided aid while waiting for further assistance.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Kept watch over swimmers to respond quickly to distress situations.
- Maintained neat and clean pool area and clean water at all times.
- Alerted patrons to immediate storm conditions by directing them to exit water immediately.
- Optimized customer service by resolving issues quickly and with courteous demeanor.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Completed routine safety training and instructed all patrons to follow safety rules.
- Contacted emergency personnel and provided aid while waiting for further assistance.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Kept watch over swimmers to respond quickly to distress situations.
- Maintained neat and clean pool area and clean water at all times.
- Alerted patrons to immediate storm conditions by directing them to exit water immediately.
- Optimized customer service by resolving issues quickly and with courteous demeanor.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- CNA License/Certified Nursing Assistant
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Resume Overview
School Attended
- Lemont High School
Job Titles Held:
- Hostess
- Deck Attendant
Degrees
- High School Diploma
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