Detail-focused individual brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations.
Skills
Check payment processing
Seating assignment preparation
Effective customer upselling
Safe food handling
Organizational skills
Computer skills
Fiscal budgeting knowledge
SEC proficiency
Invoicing and billing
Accounting operations management
Work ethic
Troubleshooting
Decision-making
Clerical
Front desk operations
Patient callbacks
Records maintenance
Technologically savvy
Telephone etiquette
Records management
Data Management
Product and service knowledge
People skills
Experience
11/2021 to 01/2022
HostessFogo De Chao – Austin, TX,
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
12/2020 to 05/2021
Fiscal AssistantCounty Of San Bernardino – San Bernardino, CA,
Assisted bookkeeper in maintaining accounts receivable and payable.
Assisted in general accounting procedures and monitored accounts receivable, accounts payable and account reconciliation.
Managed weekly inventory and supply tracking, noting items requiring reorder.
Processed customer payments and set up payment plans.
Reviewed vendor invoices and expense reports, identifying discrepancies.
Prepared and mailed client invoices within expected timeframes to promote likelihood of on-time payments.
Prepared payroll reports and examined payroll register to detect errors and improve accounting accuracy.
Analyzed day payments and created detailed reports to identify and suggest remedies for areas of improvement.
07/2019 to 08/2019
Surgical AssistantPremier Health Partners – Xenia, OH,
Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
Organized instruments and supplies to optimize surgical team efficiency.
Organized supply room and ordered supplies and equipment.
Assisted surgeons in variety of minor and major surgical procedures.
Helped prepare team by assisting with gowning and gloving of staff.
Entered insurance, demographics and health history into patient database.
Called patients to confirm scheduled appointments and obtain additional details.
Checked patients in and out for appointments and collected co-payments.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Took messages from patients and promptly relayed to appropriate staff.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Answered customers' questions and addressed problems and complaints in person and via phone.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Made recommendations to customers to promote brand effectiveness and product benefits.
Presented professional appearance and assisted with product placement and visual merchandising tasks.
Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Education and Training
Expected in 12/2021 to to
Bachelor of Arts: Biological Science Florida International University - Miami, FL GPA:
Expected in 12/2021 to to
Bachelor of Arts: Interdisciplinary Studies Florida International University - Miami, FL GPA:
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