Hostess resume example with 2+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
I’ve recently graduated high school and I’m looking forward to starting a career in health care. I’m very hard working and determined to reach my goals and obtain my success through hard work. I put my all into everything I do and try my hardest to achieve my goals and aspirations. I look forward to starting college courses this fall. I’m also extremely great at working with others, as well as being compassionate, kind, and respectful.
Skills
Dining crew workflow optimization
High-volume dining
Table Bussing
Check payment processing
Effective customer upselling
Seating assignment preparation
Menu memorization
Safe food handling
Dining customer service
Table setting arrangements
Service prioritization
Price memorization
Working collaboratively
Experience
10/2020 to CurrentHostessMarriott International | Orlando, FL,
Greeted guests and gathered information to seat groups or place on waitlist.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Monitored dining area to assess server capacity and estimate wait times.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Accommodated guests with children and special needs to promote comfortable dining experience.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Stayed attentive to server availability and table turnover to seat guests quickly.
11/2019 to 07/2020CashierSp Plus Corporation | Rockford, IL,
Operated cash register, collected payments and provided accurate change.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Inspected items for damage and obtained replacements for customers.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Promoted specific item options to drive sales and achieve add-on purchases.
Resolved customer complaints and escalated worsening concerns for remediation.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Increased sales by suggesting specific complementary items to customers.
12/2018 to 03/2019CaregiverCedarbrook Senior Living Management | Bloomfield Hills, MI,
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Reported concerns to nurse supervisor to promote optimal care.
Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Maintained daily living standards by assisting clients with personal hygiene needs.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Provided ongoing compassionate patient care for each client.
Assisted patients with bathing, dressing, daily hygiene care and grooming.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
05/2018 to 10/2018Deli WorkerU5 Foods | City, STATE,
Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Cleaned utensils, dishes and glasses for customer use.
Organized ingredients and restocked supplies to prepare for busy periods.
Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Education and Training
Expected in 06/2020High School Diploma | Woodbridge High School, Greenwood, DEGPA:
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