LiveCareer-Resume

hostess resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

I am a hard working, dedicated, intelligent young woman. I have been working in restaurants for a very long time. Me and my parents moved around a lot, but there was always sure to be a restaurant that was hiring. I love working with children and adults, making sure they have happy attitudes and full bellies. I have been living with my parents to help them with bills, and now I want to make them proud. If you hire me, you will not be disappointed.

Skills
  • Dining area maintenance
  • Bar terminology
  • To-Go Order Preparation
  • Menu Memorization
  • High-Volume Dining
  • Dining Room Management
  • Food Preparation and Safety
  • Ordering Procedures
  • Interactive Communication Skills
  • Table Setting Knowledge
  • Guest Seating Arrangements
  • Service Prioritization
  • Group Reservations Management
  • Impression Management
  • Performance improvement
  • Item promotion
  • Hospitality service expertise
  • Food station setup
  • Front-of-house display creation
  • Menu presentation
Work History
01/2022 to Current
Hostess Excela Health Blairsville, PA,
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Documented reservations and communicated Clairees to guests.
  • Planned and executed [Number]-guest parties by organizing menus, spaces and special requests.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Used cash registers and credit card machines to cash out customers.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Informed servers of newly seated parties for speedy service.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Answered customer questions about hours, seating and menu information.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
10/2021 to 12/2021
Waitress Regal Cinemas Corporation Hendersonville, TN,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Greeted new customers, discussed specials and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Inspected dishes and utensils for cleanliness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Informed customers about daily and seasonal specials.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Stayed up-to-date on menu Clairees to help customers make food choices.
08/2019 to 08/2021
Hostess Excela Health Pittsburgh, PA,
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Documented reservations and communicated Clairees to guests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Answered customer questions about hours, seating and menu information.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Informed servers of newly seated parties for speedy service.
  • Collected information from arriving customers to seat groups or place them on waitlist.
Education
Expected in to to
No Degree: Hospitality
Everglades University - Orlando - Orlando, FL
GPA:
Expected in 05/2005 to to
High School Diploma:
Chelsea High School - Chelsea, AL
GPA:

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Resume Overview

School Attended

  • Everglades University - Orlando
  • Chelsea High School

Job Titles Held:

  • Hostess
  • Waitress
  • Hostess

Degrees

  • No Degree
  • High School Diploma

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