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Hostess Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

I'm energetic and always eager to learn new skills.

I'm honest, hardworking and dependable. I like challenges which allows me to show my creative side.

Team-oriented professional able to work well in collaborative environments and generate consistent personal sales accomplishments. Bringing experience in retail settings.

Upbeat, customer-focused Sales Associate with years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.

Responsible and friendly able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling and able to learn new information quickly to maximize contributions and respond to changing customer preferences. Desire to apply expertise to new role and make lasting positive impact on business operations.

Fashion student seeking internship in any area of product development to gain hands-on experiences.

Enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.

Student motivated to apply education and abilities to enhance operations. Eager to learn new skills and advance knowledge with hands-on experience.

Ambitious student pursuing fashion degree eager to contribute developed knowledge in any role. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Results-focused professional

Proactive leader with strengths in communication and collaboration.

Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Offers proven ability to build effective teams and multitask Committed to identifying and leveraging opportunities for growth.

Skills
  • Invoice generation
  • Organization
  • Relationship development
  • Process improvement
  • Team building
  • Team management
  • Inventory management
  • Problem resolution
  • Customer service
  • Operational improvement
  • Planning and coordination
  • Fashion coordinator
  • Fashion knowledge
  • Organized
  • Productive
Experience
08/2020 to 09/2020 Hostess Excela Health | North Huntingdon, PA,
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Answered questions about food and order statuses for waiting customers.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Tracked seated guests and available seating
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Answered telephone to provide dining information and take party reservations.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Notified server after seating parties in section to facilitate prompt service.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
10/2019 to 12/2019 Retailer American Eagle Outfitters | City, STATE,
  • Merchandised store to showcase promotional items and increase sales.
  • Resolved customer concerns and answered questions to promote positive guest experiences.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Assessed customer needs and educated on product functionality and features.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Educated customers on product and service offerings.
  • Recommended merchandise to customers based on needs and preferences.
05/2018 to 09/2018 Retailer Active Skate Shop | City, STATE,
  • Merchandised store to showcase promotional items and increase sales.
  • Managed cash drawer and facilitated sales using cash, credit and gift card.
  • Resolved customer concerns and answered questions to promote positive guest experiences.
  • Communicated with customers about offerings, including policies, restrictions and refund policies.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Educated customers on product and service offerings.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education and Training
Expected in 06/2021 High School Diploma | Connections Academy High School , Irvine , CA GPA:

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Resume Overview

School Attended
  • Connections Academy High School
Job Titles Held:
  • Hostess
  • Retailer
  • Retailer
Degrees
  • High School Diploma