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host server management resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Upbeat Job Title with outstanding coordination and memorization skills. Number-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Warm and Friendly
  • Conflict and Complaint Resolution
  • Cool Under Pressure
  • Team Player
  • Customer Service and Rapport
  • Age Verification
  • Special Requests and Substitutions
  • Transactions and Cash Handling
  • Table Bussing
  • Guest Satisfaction
  • Guest Seating Arrangements
  • Guest Accommodations

  • Also have computer knowledge
  • Greeting and Seating Guests
  • Identification Requirements
  • Guest Relations Management
  • Check Payment Processing
  • Hospitality Service Expertise
  • Phone Inquiries
Work History
Host/server/management , 03/2017 to 08/2020
Parkland Health & Hospital SystemGrand Prairie, TX,
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customers' questions, recommended items and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Moved and set up seating, prepared extra silverware and Action prior to arrival of large groups.
  • Checked guests' identification before serving alcoholic beverages.
  • answer multi lines. Created detailed orders for the cook. Managed money and billing issues. As well as processed credit card and cash payments. Researched end of day totals.made sure everybody close outs mathched the amount stated , also did inventory when needed.
Cashier, 11/2016 to 03/2017
Mee Memorial HospitalGreenfield, CA,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Determined retail clerk with over 4 years of
    professional experience.
    customer loyalty-building and sales skills.
    Constantly received upwards of 90% of
    positive customer reviews and achieved 30%
    above average repeat customer scores.
CNA, 04/2012 to 02/2016
Collabria CareCity, STATE,
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Dependable multilingual CNA (BLS and CPR

certified) with

•experience in

various healthcare settings. Seeks to utilize

proven managerial and patient advocacy skills

Care Home

managed a team of 7+ CNAs. Also, developed and implemented a set of procedures that

reduced medication administration errors

down to 0.1%

Education
CNA: Medical Assisting, Expected in 12/2011
Vallejo Nursing School - Vallejo ,
GPA:
Languages
Spanish:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended

  • Vallejo Nursing School

Job Titles Held:

  • Host/server/management
  • Cashier
  • CNA

Degrees

  • CNA

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