Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Summary
Hi my names Jessica , my parents use to own a store in middle school , I use to work cash register, serve customers , clean the store , cook and prep , and I would also promote . In high school I took culinary for 3 years , I also helped in the office by doing paper work , helping with set things up and do other office work , I’m sweet smart caring and helpful and very determined .
Results-oriented Cashier motivated to exceed expectations and deliver exceptional service. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives.
Reliable team member with over 5 years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments.
Skills
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Experience
Host / Cashier , 11/2019 to 03/2020
Affinity Gaming – Sparks, NV,
Affinity Gaming – Sparks, NV,
- Operated cash register, collected payments and provided accurate change.
- Received payments for products and issued receipts.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Trained new team members in cash register operation, stock procedures and customer service.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Notified server after seating parties in section to facilitate prompt service.
- Set up and decorated menu marketing boards with current meal and drink specials.
- Answered telephone to provide dining information and take party reservations.
- Stayed attentive to server availability and table turnover to seat guests quickly.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Offered preferred tables and other special accommodations to VIP customers.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Greeted guests and sat customers at tables or in waiting areas.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
- Communicated with kitchen staff about cook times to foster customer satisfaction.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Diswasher , Host , 08/2017 to 01/2018
Fs Food Group – NY, State,
Fs Food Group – NY, State,
- Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
- Maintained assigned areas to keep organized and clean by mopping floor.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
Server, 11/2012 to 12/2014
Italian Ice Paradise – City, STATE,
Italian Ice Paradise – City, STATE,
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Provided exceptional service to [Number] customers per day at [Type] establishment.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Greeted newly seated guests quickly and efficiently.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Sent orders to kitchen staff by [Action].
- Prepared and served cold, hot and [Type] beverages to guests.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Processed customers' payments and provided receipts.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Provided items requested by customers, including sauces and drink refills.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals.
- Monitored customer movements and quickly cleared empty tables for future customers.
Education and Training
GED: , Expected in 10/2018
Seminole State - Lake Mary, FL
Seminole State - Lake Mary, FL
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School Attended
- Seminole State
Job Titles Held:
- Host / Cashier
- Diswasher , Host
- Server
Degrees
- GED
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