host assistant food runner resume example with 3 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Brings energy to the work place and has a teamwork attitude. Willing to go above and beyond when it comes to helping others. Skilled in time-management, cleaning and setting up tables, and creating a welcoming experience for guests when they are greeted. Very used to a fast work environment, pays attention to details when setting everything up for guests reservations.
Skills
Effective Multitasking
Bussing Tables
Food Delivery
Anticipating Customer Needs
Turning Tables
Time Management
Table Reservations
Cleaning and Sanitizing
Food Preparation
Ticket Time Monitoring
Opening and Closing Procedures
Customer Service
POS Systems
Teamwork and Collaboration
Flexible Schedule
Valid Driver's License
Beverage Preparation
Menu Memorization
Condiment Restocking
Service-Oriented
Safe Food Handling
Relationship Building
Glass Polishing
Clear Communication
Food Service
Flexible and Adaptable
Persuasive Approach
Team Leadership
Silverware and Glassware Restocking
Payment Processing
Decision Making
Beverage and Ice Dispenser Refilling
Work Coordination
Physical Stamina
Table Bussing
Table Setting
Experience
Host/Assistant Food Runner, 04/2022 to Current Drury Hotels – Sterling Heights, MI,
Observed tables to tend to guest needs and identify customer service opportunities.
Assisted servers to optimize guest dining experience.
Memorized dining room floor plans and understood seat number system.
Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
Responded quickly to customer concerns and escalated major issues to management.
Reset tables between guests, refilled condiments and wiped down surfaces.
Offered insight into menu items to answer customer questions.
Completed final preparations of dishes and quickly delivered items to customers.
Monitored inventory to provide needed supplies to servers and bartenders.
Relayed orders and special requests to cooks.
Double-checked meals placed in window against customer tickets for accuracy.
Maintained table settings by removing courses, replacing utensils and refilling beverages.
Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
Built and maintained relationships with regular customers by learning and remembering preferences.
Stocked service supply areas with tableware, garnishes and prepared food.
Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into register.
Assisted hostess by answering phones to take reservations or to-go orders.
Prepared checks to itemize and total meal costs and sales taxes.
Effectively multitasked within fast-paced environment.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Greeted guests with friendliness and professionalism.
Worked in close collaboration with team members to ensure customers received high-quality service.
Maintained clean and orderly appearance throughout kitchen and dining area.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Made friendly conversation with customers to provide enjoyable bar experience.
Supported serving staff in delivering accurate and well-presented food orders.
Removed trays and stacked dishes for return to kitchen after finished meals.
Resolved guest complaints to maintain complete customer satisfaction.
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
Stocked service stations with ice, napkins and straws.
Participated in ongoing training to enhance job skills and knowledge.
Filled and served various beverages for customers.
Stocked customer service stations with paper products or beverage preparation items.
Asked customers about meals to assess satisfaction and collect vital feedback.
Greeted frequent visitors by name and explained new promotions.
Stocked displays with new and transferred merchandise.
Lifeguard, 05/2020 to 09/2022 Chartwell Retirement Residences – Edmonson, TX,
Monitored behaviors for safety violations and took steps to prevent further violations.
Watched over swimmers to respond quickly to distress situations.
Participated in monthly training courses to stay up-to-date in water rescue techniques.
Maintained neat and clean pool area and clean water.
Cautioned swimmers regarding unsafe practices and safety hazards.
Identified emergency situations or potential drownings and entered water for lifesaving measures.
Used training and medical supplies to examine injured people and administer first aid.
Observed sections of assigned water zone of responsibility.
Patrolled to identify anyone needing assistance and offered immediate care.
Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
Filled out incident and accident reports and submitted to supervisor.
Cleaned, brushed and vacuumed pool to keep clean.
Collaborated closely with team to identify issues and quickest methods for remediation.
Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Administered first aid and CPR in response to life-threatening situations.
Server, 09/2021 to 02/2022 Gourmet Fresh Catering Company – City, STATE,
Greeted customers, answered questions and recommended specials to increase profits.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Served food and beverages to patrons and immediately remedied issues with orders.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Served food and beverages to patrons and confirmed complete orders.
Stocked service areas with supplies during slow periods.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Education and Training
High School Diploma: , Expected in 05/2022 to Northridge High School - Johnstown, OH GPA:
Associate of Arts: , Expected in to Columbus State Community College - Columbus, OH GPA:
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