LiveCareer-Resume

hospitality resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

I Have outgoing skills at operating in fast-paced environments with service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

I am hardworking with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and accuracy customer service skills. Strive to meet every customer need, drive satisfaction and promote long-term loyalty. Self-motivated and dependable and capable of achieving high performance with minimal supervision. Proficient in assisting guests with Parties, takeout orders and general inquiries.

Skills
  • Prompt table clearance
  • Price memorization
  • Food safety understanding
  • Table setting arrangements
  • Menu memorization
  • Point of Sale (POS) system operations
  • Menu knowledge
  • Safe food handling
  • Conflict and dispute resolution
  • Communication
  • Friendliness
  • Leadership
  • Time Management
  • Teamwork
  • Ability to work under pressure
Education and Training
Pleasant Valley High School Bettendorf, IA Expected in 05/2017 High School Diploma : GPA : Status
Scott Community College Bettendorf, IA, Expected in : Business And Management GPA : Status
  • Currently enrolled to school for Business and Management, to start and manage my own business. Have a year left for associates degree, continuing school to receive a bachelors degree.
Scott Community College Bettendorf, IA, Expected in 04/2017 : CNA GPA : Status
  • Completed and Passed CNA courses and exams.
Experience
Exela Technologies Inc.Hospitality
Las Vegas, NV, 02/2018Current
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assited customers with reward accounts, new promotional offers and discontinues.
  • Complete daily tasks to maintain cleanliness.
  • Greeted customers upon entry.
  • Preform custodian duties.
  • Resolve issues regarding customer complaints.
  • Count draw down at the start to ensure the right starting amount.
  • Build relationships with co-workers to create a friendly environment.
  • Smoothly processed incoming orders, handling transactions per day.
  • Rcommend food, drinks, or sauces.
  • Expo takeout food.
  • Present food to customers for last verification.
  • Listen closely to customers orders.
Troon Golf, L.L.C.Server
Palm Beach Gardens, FL, 02/2018Current
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and cleaning silverware.
  • Prepared salads and appetizers to back up kitchen staff.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Promoted desserts, appetizers and specialty drinks.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Check identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
First Watch RestaurantsCashier
Murrysville, PA, 12/201503/2019
  • Help customers by answering any questions they have.
  • Trained new team members in cash register, stock procedures, and customer service.
  • Assisted Teriyaki Madness with completing the end-of-day counts and securing funds to prevent loss or theft.
  • Complete daily tasks to keeps areas cleaned and neat for maximum efficiency.
  • Processed customers payments quickly and returned exact change and receipts.
  • Wiped down counters, chairs, and trays to maintain cleanliness.
  • Welcomed customers, and offering assistance to help.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise spills.
  • Complete daily tasks to keeps areas cleaned and neat for maximum efficiency.

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Resume Overview

School Attended

  • Pleasant Valley High School
  • Scott Community College
  • Scott Community College

Job Titles Held:

  • Hospitality
  • Server
  • Cashier

Degrees

  • High School Diploma

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