hospitality resume example with 5+ years of experience
I Have outgoing skills at operating in fast-paced environments with service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.
I am hardworking with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and accuracy customer service skills. Strive to meet every customer need, drive satisfaction and promote long-term loyalty. Self-motivated and dependable and capable of achieving high performance with minimal supervision. Proficient in assisting guests with Parties, takeout orders and general inquiries.
- Prompt table clearance
- Price memorization
- Food safety understanding
- Table setting arrangements
- Menu memorization
- Point of Sale (POS) system operations
- Menu knowledge
- Safe food handling
- Conflict and dispute resolution
- Communication
- Friendliness
- Leadership
- Time Management
- Teamwork
- Ability to work under pressure
- Currently enrolled to school for Business and Management, to start and manage my own business. Have a year left for associates degree, continuing school to receive a bachelors degree.
- Completed and Passed CNA courses and exams.
- Trained new team members in cash register operation, stock procedures and customer service.
- Assited customers with reward accounts, new promotional offers and discontinues.
- Complete daily tasks to maintain cleanliness.
- Greeted customers upon entry.
- Preform custodian duties.
- Resolve issues regarding customer complaints.
- Count draw down at the start to ensure the right starting amount.
- Build relationships with co-workers to create a friendly environment.
- Smoothly processed incoming orders, handling transactions per day.
- Rcommend food, drinks, or sauces.
- Expo takeout food.
- Present food to customers for last verification.
- Listen closely to customers orders.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and cleaning silverware.
- Prepared salads and appetizers to back up kitchen staff.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Promoted desserts, appetizers and specialty drinks.
- Operated POS terminals to input orders, split bills and calculate totals.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Check identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Help customers by answering any questions they have.
- Trained new team members in cash register, stock procedures, and customer service.
- Assisted Teriyaki Madness with completing the end-of-day counts and securing funds to prevent loss or theft.
- Complete daily tasks to keeps areas cleaned and neat for maximum efficiency.
- Processed customers payments quickly and returned exact change and receipts.
- Wiped down counters, chairs, and trays to maintain cleanliness.
- Welcomed customers, and offering assistance to help.
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
- Wrapped items and bagged purchases properly to prevent merchandise spills.
- Complete daily tasks to keeps areas cleaned and neat for maximum efficiency.
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Resume Overview
School Attended
- Pleasant Valley High School
- Scott Community College
- Scott Community College
Job Titles Held:
- Hospitality
- Server
- Cashier
Degrees
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy