Home Delivery Technician resume example with 9+ years of experience
MAINTENANCE TECHNICIAN Experienced and detail-oriented Maintenance Technician, acknowledged for well-defined understanding of technical operations in troubleshooting and repair of facility and production equipment; identifying causes of equipment malfunctions and developing repairs & maintenance actions to increase functionality of systems and minimize downtime through timely repair of machine parts. Solid history of using cutting-edge technology to successfully reduce costs, streamline operations, and increase staff productivity. Expert in directing cross-functional teams, improving processes, and elevating output, quality, customer satisfaction, and employee morale to all-time bests. Known for collaborating with cross functional teams, developing and improving procedures and processes, aligning corporate focus, meeting standards. Possess superior communication, technical, maintenance and supervisory skills. AR EASOF EX P E RT I S E Weight Management Facilities Maintenance Construction Management Risk Management Program Development Nutrition Assessment & Planning Military Operations Management Inspection Processes Preventive Maintenance Team Leadership Subject Matter Expert Excellent Communicator
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- Located and selected merchandise to verify against delivery sheet specifications.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Directed efficient product loading and checked load balance to prevent on-the-road incidents.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Completed daily pre-trip inspection checklist before first delivery.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Contacted customers prior to delivery to coordinate delivery times.
- Positioned blocks and ties around items to secure cargo during transit.
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
- Resolved customer complaints and adjusted orders.
- Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
- Notified customers of delays, decreasing calls to support.
- Conveyed importance of company standards and DOT regulations.
- Conducted formal road driving test with students at conclusion of other testing to verify students' readiness for licensure.
- Instructed trainees of various ages to operate motor vehicle safely and obtain driver's license in Illinois.
- Led students through parallel parking and other parking configurations in parking lot without other traffic.
- Offered informal tips and encouragement to new, nervous driver trainees to support driving confidence and success.
- Explained and showed video images to teach emergency driving techniques, including driving in ice and snow and avoiding collisions.
- Taught practical, safe driving practices in classroom and via videos before having students drive.
- Presented to students necessary documentation on driving practices, laws and safety to allow study and preparation outside of class.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Provided strategic direction and training to members in applying passive ordnance, tear gas, and explosives, retaining security of local areas, and performing route clearance for visiting high ranking officials.
- Trained, scheduled, and spearheaded motivated staff of 15 technicians in 7,209 hours of maintenance, which lead to a 96% efficiency grade during the 2013-2016 inspections.
- Offered 1,640 hours of customer service to all students and staff to resolve conflicting schedules and provide proper turnover while operating in the Chapel onboard IWTC Corry Station.
- Achieved 100% on all physical fitness evaluations and agility testing over entire Naval career, Play a key role in supervising logistical training and anti-terrorism plans/procedures on all ships in accordance with military regulations.
- Function in close collaboration with faculty members to design instructional strategies and revise information for addressing student learning objectives.
- Lead EW (Electronic warfare) and USW (Undersea Warfare) certification prior to the ship being taken out of the water.
- Effectively mitigate environmental hazards by educating personnel and applying personal protective equipment such as chemical gear for battle scenarios.
- Render keen eye for details to formulate situational reports for higher headquarters and direct unit's force protection programs for meeting fleet requirements.
- Position as a Custodian of Top Secret classified documents and directed a team of 8 members in defensive operations and training programs in preparation for combat.
- Deliver clear, informative lectures to classes of 20 students on radar fundamentals and radar repair as well as examine student progress through test administration and learning plans to optimize progress and improve student learning.
- Key Accomplishments.
- Served as the Lead Technician for AN/SLQ-32 and AN/SLQ-25C Nixie and steering 3,729 hours of preventative and corrective maintenance leading to the USS Blue Ridge.
- Led 10 sailors in preservation of 5 topside antennas, 4 extendable deck plates and 2 SLQ-32 platforms as well as supervised more than $25,000,000 in high-value equipment, maintaining zero loss record over 3 years.
- Reduced visibility environments by using infrared and starlight-enhancing night vision devices and overseeing fired weaponry to eliminate enemy positions, vessels, and personnel.
- Utilized various teaching aids to reduce learning gaps, motivate students, and optimized new curriculum and everyday instruction to align educational strategies with industry best practices.
Reaction Force Security Training and Active Shooter Response Trainings | Basic Maintenance and Repair | Mechanical Skills: Monitoring | Organizational Skills | Verbal Communication | Customer Focus & Orientation | Attention to Detail | Numerical Reasoning Skills | Business Analyst (2020)
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Resume Overview
School Attended
- Jacksonville High School
- American Public University System
Job Titles Held:
- Home Delivery Technician
- DOT Driver Trainer
- Cryptologic Technician
Degrees
- High School Diploma
- Bachelor of Arts
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