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Heavy Wrecker Operator Resume Example

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HEAVY WRECKER OPERATOR
Summary

Dedicated professional adept at recovering cars, vans and trucks and safely towing to destination. Proficient in working with roadside assistance programs, businesses, private customers and police departments.

Seasoned [Job Title] bringing advanced route planning and load management abilities developed over [Number] years of transportation experience. Solid safety record with strong commitment to efficient operations and customer satisfaction. Highly organized and vigilant with defensive driving expertise.

Seasoned driving expert with attention to detail and safety. Comfortable lifting up to [Number] pounds, operating loading equipment and known for having excellent [Skill] and [Skill]. Holder of CDL license with HazMat and oversized loads endorsements.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Hydraulics
  • [Tool] operations
  • Lockout remedies
  • Vehicle maintenance and repair
  • Assisting customers
  • Preventive maintenance
  • Class [Type] license
  • Flatbed experience
  • Documentation skills
  • Background with AAA
  • Managed incidents
  • Mechanical recoveries
  • Critical thinking
  • Work ethic
  • Leadership
  • Communication
  • Organization
  • Microsoft Office
  • Team management
  • People skills
Experience
Heavy Wrecker Operator
City, StateCompany Name/Mar 2001 to Dec 2018
  • Picked up clients or vehicles and drove property to specified receiving agency or location.
  • Prepared necessary forms and reports with accuracy to perform essential recordkeeping.
  • Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
  • Provided safety, security and transportation in accordance with policies, procedures and regulations.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Completed efficient transfers at hubs and final destinations to keep routes on schedule.
  • Managed proper transportation of dangerous goods such as [Type] and [Type] with no incidents.
  • Maintained ongoing communications with [Job title] in operations center to keep teammates informed.
  • Loaded, balanced and secured product to safely transport goods.
  • Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Conducted [Timespan] vehicle and equipment inspections to maintain safety and comply with laws.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Drove trucks with capacities greater than three tons, including tractor-trailer combinations, to transport and deliver products, livestock or other materials.
  • Responded quickly to customer complaints and gathered all pertinent information to make educated decisions for remediation.
  • Negotiated with [Type] vendors to purchase [Type] equipment at cost-effective prices.
  • Performed [Timeframe] inspections and completed vehicle repairs.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Conducted vehicle inspections prior to and after every trip and performed minor repairs, including [Type] and [Type] to keep truck functional.
  • Responded to roadside assistance requests to provide tows and other types of support.
  • Unloaded packages from [Type] trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
  • Logged all pertinent shift information, including driving hours and [Type] data on time to keep reports current.
  • Reviewed all vehicles in fleet on [Timeframe] basis to determine those requiring immediate repairs and maintenance work.
  • Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
  • Used [Type] equipment to assist with loading and unloading vehicles and properly securing items for long road trips.
  • Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
  • Attached or loaded vehicles and reviewed all connections for security.
  • Used [Description] trucks to tow [Vehicle], [Vehicle] and [Vehicle].
  • Reported [Type] and [Type] incidents to [Job title] for recommendations for assistance and resolution.
  • Notified customers of potential late deliveries, which resulted in [Number]% decrease in calls to company support line.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
Warehouse Associate
City, StateCompany Name/Mar 1981 to Jun 2001
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
  • Optimized project completion time by multitasking duties using heavy equipment.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
  • Received, stored and shipped goods and materials.
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Sustained safety protocol with [Number]% incident rate by monitoring usage of equipment and materials.
  • Eliminated downtime to maximize revenue by providing top product and material delivery quality control.
  • Arranged items on store racks and shelves, checking correct location and prices.
  • Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Logged unit quantities and entered data within inventory database to facilitate records maintenance.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Noted current product inventory levels to support completion of order requests and audits.
  • Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers.
  • Organized and positioned product cases in produce warehouse and walk-in cooler.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Unloaded cargo with mechanized equipment to enable receipt of pre-ordered inventory.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Conducted monthly inventories of materials on work floor.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Inspected and moved products to designated areas in warehouse.
  • Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Loaded perishable goods into environmentally controlled trucks for planned delivery schedules.
Driver
City, StateCompany Name/May 1980 to Mar 1997
  • Planned efficient routes to maintain delivery schedules.
  • Notified [Job title] of customer complaints for quick issue resolution.
  • Maintained vehicle logs, records of cargo and billing statements in accordance with regulations.
  • Drove tractor-trailer combinations with capacity above [Number] tons.
  • Drove tractor-trailers and haul trucks transporting construction materials and other freight.
  • Followed regulatory, environmental and DOT requirements to avoid accidents and damage to transported products.
  • Operated safely and consistently by conducting DOT pre-trip inspections according to established criteria.
  • Inspected vehicles before and after trips, logging and reporting mechanical problems.
  • Loaded, balanced and secured product to safely transport goods.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Performed loading and offloading of trucks, utilizing pallet jacks and forklifts.
  • Delivered customer orders to homes and places of business within established time frames.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels.
  • Managed proper transportation of dangerous goods such as [Type] and [Type] with no incidents.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Planned optimal routes to minimize delays and maximize time efficiency.
  • Presented bills and receipts to customers to collect payments for goods delivered or unloaded.
  • Logged deliveries in [Type] system, including drop-off times and any special conditions.
  • Completed order forms and collected payments to keep customer accounts current.
  • Delivered goods and services to customers on time and in excellent condition.
  • Operated delivery vehicles [Number] days per week, averaging [Number] miles on road and [Number] customers served.
  • Drove trucks to and from job sites to deliver workers and supplies.
  • Verified contents of inventory loads against shipping papers to determine any discrepancies.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Practiced safe and secure loading methods to avoid damaging goods.
  • Managed records by tracking mileage, maintenance and expenses with [Software].
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Saved over $[Amount] in potential vehicle repair costs by performing [Timeframe] safety and maintenance checks.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.
  • Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Achieved consistently high customer scores due to exceptional service.
  • Saved $[Amount] worth of gas costs per month by planning more efficient routes.
  • Documented daily mileage, gas and other data to log in [Software].
  • Completed pre- and post-trip safety inspections to record and report any defects and malfunctions.
  • Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
  • Handled as many as [Number] assignments per hour by planning efficient routes.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Coordinated with team members and remained flexible in work scheduling to meet service needs.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
Education and Training
High School DiplomaManville High SchoolJun 1972City, State
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Resume Overview

School Attended

  • Manville High School

Job Titles Held:

  • Heavy Wrecker Operator
  • Warehouse Associate
  • Driver

Degrees

  • High School Diploma

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