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Heavy Equipment Operator Resume Example

Resume Score: 100%

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HEAVY EQUIPMENT OPERATOR
Summary
Devoted Customer Service Representative who sustains the highest level of customer service through efficient team and customer account management. Knowledgeable and quick to advance in several fields. Friendly Customer Service with can-do attitude and willingness to help at all times.
Highlights
  • Team management
  • Meticulous attention to detail
  • Talent development
  • Skilled multi-tasker
  • Deadline-oriented
  • High customer service standards
  • Dedicated to process improvement
  • Conflict resolution proficiency
Accomplishments
  • Conflict resolution techniques Focused on customer
  • Meticulous attention to detail satisfaction
  • Persuasive Skilled multi-tasker
  • Strong work ethic Training and development
  • Maintains strict confidentiality Deadline-oriented
  • Team player with positive
  • Managed call flow during queue numbers being well over 200 when
  • clocking in
  • Advanced to specialty representative within two months after joining
Experience
Heavy Equipment OperatorAug 2013 to Current
U.S. Army Reserve - Damascus, TN

Determined elevation and grid azimuths with maps and map overlays.


Effective decision-maker in high-pressure environments.


Patrolled areas and allowed restricted area access for authorized personnel.


Completed multiple fire prevention safety training.


Led several classes in basic military operations to fellow soldiers.

Customer Service RepresentativeJul 2014 to Dec 2014
U.S. Army Reserve - Damascus, VA

Provided accurate and appropriate information in response to customer inquiries.


Demonstrated mastery of customer service call script within specified timeframes.


Addressed customer service inquiries in a timely and accurate fashion.


Ran reports and supplied data to fulfill customer report requirements.


Built customer loyalty by placing follow-up calls for customers who reported product issues.

Customer Service RepresentativeApr 2013 to Sep 2013
U.S. Solutions - Damascus, TN

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.


Prevented store losses using awareness, attention to detail and integrity.


Computed accurate sales prices for purchase transactions.


Resolved product issues and shared benefits of new technology.

Cashier and Customer Service ClerkDec 2010 to Jun 2012
K-VA-T - Damascus, VA

This experience developed my ability to be open and be able to speak with a wide variety of customers.


During this position, I have also been able to grasp different sales methods as we would often have competitions from selling everything from roses to bags of chicken.

Education
High School Diploma, Kinesthetics2016Berea College - Berea, KY, US

High School Diploma, Kinesthetics

2016 Berea College - Berea, KY, USA

Skills

Access, Heavy Equipment, Heavy Equipment Operator, Machine Safety, Operations, Safety Training, Training, Customer Service, Customer Service Representative, Receptionist, Retail Sales, Customer Account, Multi-tasker, Satisfaction, Team Player, Benefits, Payments, Sales

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • U.S. Army Reserve
  • U.S. Solutions
  • K-VA-T

School Attended

  • Berea College

Job Titles Held:

  • Heavy Equipment Operator
  • Customer Service Representative
  • Cashier and Customer Service Clerk

Degrees

  • High School Diploma , Kinesthetics 2016

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