Determined elevation and grid azimuths with maps and map overlays.
Effective decision-maker in high-pressure environments.
Patrolled areas and allowed restricted area access for authorized personnel.
Completed multiple fire prevention safety training.
Led several classes in basic military operations to fellow soldiers.
Provided accurate and appropriate information in response to customer inquiries.
Demonstrated mastery of customer service call script within specified timeframes.
Addressed customer service inquiries in a timely and accurate fashion.
Ran reports and supplied data to fulfill customer report requirements.
Built customer loyalty by placing follow-up calls for customers who reported product issues.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Prevented store losses using awareness, attention to detail and integrity.
Computed accurate sales prices for purchase transactions.
Resolved product issues and shared benefits of new technology.
This experience developed my ability to be open and be able to speak with a wide variety of customers.
During this position, I have also been able to grasp different sales methods as we would often have competitions from selling everything from roses to bags of chicken.
High School Diploma, Kinesthetics
2016 Berea College - Berea, KY, USA
Access, Heavy Equipment, Heavy Equipment Operator, Machine Safety, Operations, Safety Training, Training, Customer Service, Customer Service Representative, Receptionist, Retail Sales, Customer Account, Multi-tasker, Satisfaction, Team Player, Benefits, Payments, Sales
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