Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Compassionate Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
- Responding to emergencies
- Feeding assistance expert
- Direct Patient Care
- Recording vital signs
| - Outpatient care
- Inpatient care
- Supporting personal needs
|
03/2020 to Current Health Screener Amita Health – Howell, MI,
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
10/2019 to 03/2020 USA Guided Tours Macy's, Inc. – Daly City, CA,
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Took proactive approach to identifying and resolving issues that could have negative impact on business operations and revenue generation.
- Strengthened quality controls to enhance revenue and control downtime.
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Developed process improvements and long-term business strategies through analysis of customer feedback.
06/2013 to 09/2019 Starbucks Supervisor Grand Bohemian Hotel – City, STATE,
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Enhanced training programs to strengthen employee knowledge and promote new managers from within.
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Identified individual employee's unique work styles and adapted management methods.
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Maintained compliance with company policies, objectives and communication goals.
- Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
- Set overall vision and provided team leadership.
- Interviewed, hired and trained new employees for barista position.
06/2003 to 12/2006 Roy Schneider Hospital Registration Service – City, STATE,
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Attended weekly facility meetings to discuss logistical issues and obtain updated procedural and insurance-related instructions.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
- Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
Expected in 06/2003 Diploma :
Ivanna Eudora Kean High School - St.thomas VI,
GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Formatting
- Length
- Personalization
- Strong Summary
- Target Job
- Typos
- Word Choice