Experienced Office Management and Administration Professional with 7 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Skills
Excellent Managerial Techniques
Organizational skills
Administrative support
Computer proficiency in MS Word, Excel and Office
Proficiency in ten-finger typing
Advanced Bookkeeping Skills
Tax Law Understanding
Fluent speaking and writing in german, english and turkish
Work History
04/2021 to Current
Deputy Clerk Civil & Traffic DivisionPrince William County Government – Woodbridge, VA,
Process of Garnishments, Writs, Capias, Warrant in Debt, Show Causes, Extension of Judgement etc. data using GCMS/GDIS.
Prepared and executed official documents to facilitate timely functions.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters.
Interacted and responded with the general public, attorneys and other involved parties by phone and in-person (front counter).
Processed payments for filing fees, maintained accurate drawers, issued receipts with FAS.
Managed multiple projects simultaneously using organizational and analytical skills.
Sorted and delivered materials to different work areas and staff.
Examined legal documents submitted to courts for adherence to laws and court procedures.
Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
Answered telephone calls, took messages and transferred calls to appropriate colleagues.
Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
Maintained court dockets and updated disposition of cases after court hearings and trials.
Prepared and issued court orders for probation orders, sentencing information and other actions.
Met with judges, lawyers and police officials to coordinate functions of court.
Maintained docket calendar and database for Civil court.
03/2021 to 04/2021
WaitressAramark Corp. – Great Falls, MT,
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Kept server areas clean and stocked to increase efficiency while working tables.
Stayed up-to-date on menu changes to help customers make food choices.
Used cash registers and credit card machines to cash out customers.
Inspected dishes and utensils for cleanliness.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Greeted new customers, discussed specials and took drink orders.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
09/2020 to 03/2021
Head HostessAutodesk Inc. – Nebraska, IN,
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
10/2018 to 03/2020
Senior Tax and Office Business ManagerJuergen Niesen – City, STATE,
Maintained computer and physical filing systems.
Reviewed financial reports to correctly ascertain taxation and statement requirements.
Taught junior staff how to prepare statements, resolve discrepancies and maximize efficiency.
Helped organization maintain full compliance with local, state and federal tax requirements with diligent application of best practices.
Responded promptly to official tax notices requiring clarifications and additional submissions.
Computed tax depreciation rates on business assets like technology and vehicles.
Handled business clients' requirements in special areas such as franchise taxation and federal highway use taxes.
Completed and filed returns with tax departments at local, state and federal levels.
Prepared written responses or tax return amendments to resolve state and federal notices.
Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
10/2016 to 09/2018
Senior Tax ManagerPMPG – City, STATE,
Reviewed financial reports to correctly ascertain taxation and statement requirements.
Taught junior staff how to prepare statements, resolve discrepancies and maximize efficiency.
Identified impactful regulations and incorporated changes to comply with new requirements.
Prepared tax returns, extensions, tax planning calculations and write-ups for all types of organizations and entities, including individuals.
Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
Analyzed financial data derived from multiple reporting systems to develop recommendations for operational and performance improvements.
Helped organization maintain full compliance with local, state and federal tax requirements with diligent application of best practices.
Computed tax depreciation rates on business assets like technology and vehicles.
Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
09/2013 to 09/2016
Junior Tax ConsultantThomas & Diedrich & Rizzo – City, STATE,
Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
Delivered comprehensive tax documentation required for accurate individual and corporate returns.
Worked with individuals, trusts and companies to manage tax compliance and reporting needs.
Maintained thorough and current understanding of applicable tax laws.
Collected and submitted required tax payments.
Prepared tax returns, extensions, tax planning calculations and write-ups for all types of organizations and entities, including individuals.
Prepared written responses or tax return amendments to resolve state and federal notices.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Led payroll production for multistate organization.
Education
Expected in 05/2012 to to
Associate of Science: Accountant, German Tax Law Theobald-Simon-College - Bitburg, GPA: Status -
Received Tax Specialist and Business Management Certification
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