Guest Host / Office Manger Resume Example
Objective To promote a professional environment that demonstrates a commitment to the financial growth of clients. I am one who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. I continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. SKILLS l 45 WPM typing speed l Social media knowledge l Professional phone etiquette l Pleasant demeanor l Excellent communication skills l Appointment setting l Customer service-oriented l Appointment setting l Flexible l Compensation and benefits l Accurate and detailed l Critical thinker l Excellent planner and coordinator l Works well under pressure l Certified in 10-key l Human resource laws knowledge l Invoice processing l Payroll l Multi-line phone proficiency l Certified Medical Office Assistant l Certified Medical Office Assistant l HIPAA compliance l Medical billing Office Manager driven to manage costs and establish strategic, mutually beneficial partnerships and relationships with users, vendors and service providers.
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Staff Development:
- Launched well-received program of professional development courses for all staff.
- Mentored and coached employees resulting in a 12% increase in productivity.
- l Train all new hires.
- l Answered and quickly redirected up to [Number] calls per [Time period].
- l Ordered and distributed office supplies while adhering to a fixed office budget.
- l Directed guests and routed deliveries and courier services.
- l Screened applicant resumes and coordinated both phone and in-person interviews.
- l Answered and managed incoming and outgoing calls while recording accurate messages.
- l Opened and properly distributed incoming mail.
- l Greeted numerous visitors, including VIPs, vendors and interview candidates.
- l Helped distribute employee notices and mail around the office.
- l Maintained a clean reception area, including lounge and associated areas.
- l Schedule reservations, special events, and manage staff preparation.
- l Customer relation.
- l Greeted each customer with friendly eye contact l Executed daily production lists and goals l Assisted diners with obtaining food from buffet/serving table as needed.
- l Assisted diners with obtaining food from buffet/serving table as needed.
- l Adjusted monthly menus to maximize use of seasonal local ingredients and delicacies.
- l Managed food delivery for 200+ guests for special events l Responsible for coordination of up to 18 servers in restaurant with capacity of 200.
- l Answer Phone.
- l Schedule doctor appointment for residents.
- l Sort mail and distribute to residents.
- l Assist Activity Director with events for residents.
- l Precisely completed appropriate claims paperwork, documentation and system entry l Professionally and courteously verified appointment times with patients.
- l Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
- l Adeptly managed a multi-line phone system and pleasantly greeted all patients.
- l Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
- l Greet potential students and prep for entry exam.
- l Oversaw daily office operations for staff of employees.
- l Prepared and distributed payroll for staff direct reports l Directed guests and routed deliveries and courier services.
- l Screened applicant resumes and coordinated both phone and in-person interviews.
- l Answered and managed incoming and outgoing calls while recording accurate messages.
- l Opened and properly distributed incoming mail.
- l Managed office supplies, vendors, organization and upkeep.
- l Greeted numerous visitors, including VIPs, vendors and interview candidates.
- l Assisted with event planning, including associated travel and logistical arrangements.
- l Customer Relations.
- l Bid city contracts and building permits.
- l Prepare all correspondences for departments.
- l Processed accounts payable for employees.
- l Generated invoices upon receipt of billing information and tracked collection progress.
- l Entered financial data into the company accounting database to be verified and reconciled.
- l Managed and responded to all correspondence and inquiries from customers and vendors.
- l Entered financial information and payments to guarantee that employees and vendors were paid accurately and on time.
- l Reconciled company bank, credit card and line of credit accounts.
- l Communicated with customers to identify and resolve outstanding payments.
- l Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- l Streamlined bookkeeping procedures to increase efficiency and productivity.
- l Greet and update guest to new market menu.
- l Answer phone.
- l Train all new hires.
- Aramark 3200 Kirby Dr Houston TX l Answered telephone calls and responded to inquiries.
- l Assigned patrons to tables suitable for their needs and according to rotation.
- l Assisted diners with obtaining food from buffet/serving table as needed.
- l Assisted in maintaining preparation and service areas in a sanitary condition l Responsible for the production and plating of desserts.
- l Managed food delivery for 200+ guests for special events l Responsible for coordination of up to 18 servers in restaurant with capacity of 200.
- l Communicated with kitchen staff, dieticians, and doctors to assure compliance with complex and frequently changing dietary needs of clients.
- l Greeted each customer with friendly eye contact.
Medical Administration Assistant GPA: 3.0 Accounting
Business administration
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Resume Overview
School Attended
- Everest Institute
- Austin Community College
- St. Philip's College
- Alabama State University
Job Titles Held:
- Guest Host / Office Manger
- VIP Hostess House of Blues
- Receptionist
- Administrative Assistant
- office clerk
- Bookkeeper
- Guest Host / Trainer
- Banquet Server
Degrees
- Associate of Science : Medical Administration Assistant Accounting
Associate of Science : Nursing
BBA : Business administration
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