Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Dynamic, passionate and resourceful professional with a proven record of generating and building relationships, managing projects from concept to completion, designing educational strategies, and coaching individuals to success within Local, County and State Governments and the Healthcare industry. Skilled in building cross-functional teams, public outreach, demonstrating exceptional communication skills, and making critical decisions during challenges. Meticulous professional eager to bring 10-year background in Health Care and Government to Horizon Blue Cross Blue Shield of New Jersey. Successful in revamping policies and procedures to resolve discrepancies and prevent future recurrence. Team-oriented and adept in developing high-performing teams.

Skills
  • Data Analysis
  • Trend Analysis
  • Risk Management
  • Underwriting and Adjustments
  • Public Policy Development
  • Public Relations
  • Government Relations
  • Coalition Development
  • Negotiation
  • Program Oversight
  • Business Administration
  • Budgeting
  • Consulting
  • Business Planning
  • Strategic Corporate Guidance
  • Project Management
Education
Seton Hall Stillman School Of Business West Orange, NJ, Expected in 2023 Master of Business Administration : - GPA :
Rutgers University School of Public Affairs and Administration Newark, NJ, Expected in 2018 Master of Public Affairs and Administration : - GPA :
Rutgers University Newark, NJ, Expected in 05/2016 Bachelor of Science : Criminal Justice/Political Science - GPA :
Eagleton Institute Of Politics Undergraduate Associate New Brunswick, NJ, Expected in 05/2016 Certificate in American Politics and Public Policy : - GPA :
Work History
Chubb - Group Underwriter
Whitehouse Station, NJ, 08/2019 - Current
  • Develop and issue proposal rates for group size 51 plus, public sector, and national accounts. Assesses group's data such as claims, demographics, and area factor to compile rates based on group's risk; monitor and evaluate loss exposures for prospective groups.
  • ·Successfully assisted in implementation and installation of rating system software that reduced errors by 25% and increase productivity reducing need of more fulltime employees. This will also produce more accurate financial reports for senior level executives.
  • Onboarded 262 groups in FY 2020, completed 1,022 individual quotes, resulting in $63,131,177.39 in total premium. Lifetime total premium sales of $76,499,388.91; most of any new business Underwriter.
  • Functions as subject matter expert assisting management, staff, and account managers with resolving complex issues. Ensuring requests submitted meets internal and external eligibility requirements before underwriting.
  • Leveraged customers' history, industry and demographic information to calculate renewal rates
Cosentino's Food Stores - Customer Service Representative
Kearney, MO, 08/2017 - 08/2019
  • Provided exceptional customer service through resolution customer inquiries. Evaluated account and service histories to identify trends, using data to mitigate future concerns. Collaborated with internal teams and secured appropriate resources to resolve or redirect inquiries in SHBP and OMNIA department.
  • Achieved 98% customer satisfaction rating in FY 2017; and 97% CSR in 2018.
  • Managed 50+ daily customer calls; answer customer questions, clarify product offerings, and worked to resolve billing and claim issues, processed and adjusted 40 claims day on NASCO.
  • Assisted Service Management, Finance and Medical Leadership in reviewing potential contracting arrangements and rate negotiations to ensure delivery of cost effective, quality service.
  • Participated in cross-functional meetings and work group sessions to identify improvement opportunities by reviewing quality trend outcomes, modification of training resources/schedules in response to business needs.
Longeviti, Llc - Political Consultant
Linthicum, MD, 01/2018 - Current
  • Develop communication of informational programs to maintain favorable public perceptions of candidate's accomplishments or agenda. Offer strategic recommendations for updates to institutional programs and policies, factoring in current political climate and trends. Deliver political subject matter expertise to government representatives and civic officials.
  • Develop and maintain strong working relationships with elected officials, regulators and government staff to advocate effectively for legislative and regulatory policy goals.
  • Drafted articles, letters, reports and technical documents on policy and public affairs issues for publication. Organize and planned meetings with high-level political appointees and elected officials. Create comprehensive political and regulatory goals, strategies and plans.
Union County Improvement Authority - Project Liaison/Board Member
City, STATE, 06/2020 - Current
  • Create, prioritize, manage and document assigned projects to standardize project tracking and documentation for $150,000,000 Union County Administrative Complex. Oversee operating budgeting and forecasting, expense reporting, and execution for complete project lifecycle from inception to closure
  • Develop and document various business continuity plans for County Complex. Participate in various infrastructure plans in coordination with other departments to determine project timeline.
  • Contributes to completion of vendor oversight; due diligence reviews. Facilitate meetings with key leaders and collaborate with project teams to ensure timely decision-making and effective communication between project stakeholders at all levels.
Linden Board Of Education - Board Member
City, STATE, 01/2018 - 01/2021
  • Managed budget of over $140,000,000 that allocated funds for various philanthropic, and school events.
  • Enlisted support of volunteers provided constituent advocacy and collaborated with businesses and community groups for school with student population of approximately 6,500 and 2,000 employees.
  • Managed collective bargaining process for employees of district and successfully achieved 5-year contract for all certified and non-certified staff.
  • Partnered with IT to develop new web program for virtual learning as well as educational continuity plan to assess and mitigate system errors. Monitored technology infrastructure and delivery services to ensure its computability with virtual learning.
T2 Wireless - Manager
City, STATE, 08/2011 - 12/2017
  • Managed up to15-person sales force to $8 million in sales, 15% year-over-year increase.
  • Created budget, forecast, and profit and loss reports that contributed to 10% decrease in annual expenses. Reviewed monthly buying trends and customer needs, to consolidate spending to increase profits.
Honorable Congressman Donald Payne Jr. - Intern-Staffer
City, STATE, 01/2015 - 06/2017
  • Conveyed and advocated for constituent sentiment on policy issues. Assisted with event planning and outreach within communities in 10th district of New Jersey.
  • Corresponded with constituents about federal issues and local events. Advised veterans, immigrants, and other constituents on filling out federal forms and research for district-based projects.
Accomplishments
  • Union County Democratic Committee Member Union County, NJ June 2019– Current.
  • New Jersey State Democratic Committee, Muslim Caucus County Chairman Union County, NJ July 2020– Current

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Resume Overview

School Attended

  • Seton Hall Stillman School Of Business
  • Rutgers University School of Public Affairs and Administration
  • Rutgers University
  • Eagleton Institute Of Politics Undergraduate Associate

Job Titles Held:

  • Group Underwriter
  • Customer Service Representative
  • Political Consultant
  • Project Liaison/Board Member
  • Board Member
  • Manager
  • Intern-Staffer

Degrees

  • Master of Business Administration
  • Master of Public Affairs and Administration
  • Bachelor of Science
  • Certificate in American Politics and Public Policy

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