Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Reliable and upbeat tire manufacturer successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Focused production professional knowledgeable about building different types and styles of tires. Uses both manual and automatic approaches to produce high-quality work. Proficient in applicable safety practices and competent in operating under tight deadlines to meet and exceed production goals.

Dedicated tire manufacturer skilled in operating and repairing manufacturing equipment. Successful at completing inspections, troubleshooting problems and maintaining systems. Seek to apply expertise gained over 35 years' experience and take on new role with room for advancement.

Motivated Sales Associate with four years of experience boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

  • Map reading and navigation skills
  • Fluent in English
  • GPS and route planning
  • Safety and compliance
  • Customer-oriented
  • Store Merchandising
  • Cleaning
  • Product Sales
  • Product Location
  • Store opening and closing
  • Customer service
  • Collaboration
  • Cultural awareness
  • Project Management
  • Critical thinking
  • Safety guidelines
  • Maintaining equipment
  • Conflict resolution
  • Teambuilding
  • Training & Development
  • Interpersonal Communication
Work History
Grocery Delivery Driver, 10/2020 to 02/2021
ShiptNew Brunswick, NJ,
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
Tire Builder, 02/1985 to 01/2020
Mccarthy TireNorton, VA,
  • Kept inventory levels in line with expected demands by monitoring levels and placing timely orders.
  • Put together components, added to molding press and assembled products.
  • Completed inspections every day and managed scheduled maintenance and emergency repairs.
  • Met production goals on consistent basis with efficient loading and unloading of chambers.
  • Followed design specifications to complete accurate and speedy tire fabrication orders.
  • Performed accurate startup and shutdown procedures to control wear on equipment and maintain personnel safety.
  • Completed minor preventative maintenance and mechanical repairs on equipment.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
11 Bravo Infantryman, 05/1982 to 05/1988
Hand & StoneRichfield, WI,
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Trained in use of tear gas, passive ordnance and explosives.
  • Supervised more than $50000 in high-value equipment, maintaining zero loss record over six years.
  • Achieved 100% on all physical fitness evaluations and agility testing over six years.
  • Trained personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
  • Kept up-to-date on mission objectives by researching intelligence targets to understand significance in geopolitical context.
  • Performed as fire team member during situational training exercises and all infantry dismounted battle drills.
  • Led basic reconnaissance operations and reported enemy movements to commanding officers.
  • Directed logistical training procedures in accordance with military regulations.
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Maintained 100% accountability of all assigned equipment worth more than $50000.
Retail Sales Associate, 09/1981 to 02/1985
Piggly Wiggly SupermarketCity, STATE,
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Performed stocking and informed management of low inventory quickly.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Worked closely with management to solve problems and handle customer concerns.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Assisted customers by answering questions and fulfilling requests.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Greeted customers, helped locate merchandise and suggested suitable options.
High School Diploma: , Expected in 05/1983
Liberty Eylau - Texarkana, TX,

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  • Liberty Eylau

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  • Grocery Delivery Driver
  • Tire Builder
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