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general warehouse associate resume example with 6+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Personable and dedicated individual with experience in retail, customer service and warehouse. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills
  • Product verification
  • Freight labeling
  • Shipping and receiving
  • Materials handling and transport
  • Inventory organization
  • Cash drawer balancing
  • Payment processing
  • POS systems
  • Liquor regulations and compliance
  • Issue resolution
  • Bilingual in English and Spanish
Experience
08/2019 to 02/2020 General Warehouse Associate Best Buy | Parker, CO,
  • Provided top product and material delivery quality control by eliminating downtime to maximize revenue.
  • Optimized project completion time by multitasking duties using heavy equipment.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Inspected and moved products to designated areas in warehouse.
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
01/2015 to 02/2016 Cashier Grove Bay Hospitality Group | Miami Beach, FL,
  • Helped customers find specific products, answered questions and offered advice.
  • Processed multiple transactions per day with exceptional accuracy.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved issues regarding customer complaints and escalated worsening concerns to supervisor for remediation.
  • Trained new employees in cashiering procedures, offering assistance in resolving customer issues.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Resolved issues with cash registers, card scanners and printers.
07/2013 to 02/2014 Cake Decorator Heinen's Grocery Store | Aurora, OH,
  • Worked with common cake decorating and baking tools, such as mixers and carving tools.
  • Cleaned display cases, utensils and working spaces to ensure sanitary work environment.
  • Assembled, prepared, decorated and frosted average of 20 cakes per shift.
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Produced frostings and creams for cakes and other edibles.
  • Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
  • Stocked shelves and ordered inventory when product stock became low.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
  • Maintained safe and sanitary area by checking food products' temperature and freshness.
  • Placed dough in pans, molds and sheets, monitoring products during baking and adjusting temperatures as needed.
05/2009 to 07/2013 Cashier Grove Bay Hospitality Group | Coconut Grove, FL,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Resolved issues with cash registers, card scanners and printers.
Education and Training
Expected in 04/2006 Certificate | Office Skills Lanier Technical College, Oakwood, GA GPA:
Expected in 04/2006 GED | Lanier Career Academy, Gainesville, GA GPA:

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Resume Overview

School Attended

  • Lanier Technical College
  • Lanier Career Academy

Job Titles Held:

  • General Warehouse Associate
  • Cashier
  • Cake Decorator
  • Cashier

Degrees

  • Certificate
  • GED

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