general warehouse associate resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

General worker with experience performing variety of technical tasks relative to assigned areas of responsibility. Maintains cleanliness of work area, counting materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work. Enthusiasts eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Rlog and Most wearhouse functions and training in Variety of areas . Motivated to learn, grow and excel at Home Depot.

  • Computer knowledge
  • Computer networks
  • Computer science
  • Computer savvy
  • Computer troubleshooting
  • Advanced computer proficiency (both PC and Mac)
  • MS Office
  • Problem resolution
  • Effective multi-tasking
Work History
General Warehouse Associate, 08/2018 to Current
Ryder System Inc.Austell, GA,
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using Rlog to update system.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Kept warehouse clean and organized to maximize team efficiency and productivity.
  • Performed inventory control, such as counting and stocking merchandise.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Moved and lifted heavy loads of merchandise using equipment.
  • Effectively operated pallet jacks and equipment to receive and transport items from various warehouse locations.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Identified inadequate materials and faulty equipment and brought to supervisors' attention.
  • Used forklifts and pallet jacks to relocate products.
Dangerous Goods Specialist, 12/2012 to 12/2015
Alaska AirlinesJamaica, NY,
  • Cleaned up biohazards and industrial waste by carefully following optimal safety protocols.
  • Managed disposal of non-hazardous and special waste materials such as Fuel, Corrosive, explosives.
  • Maximized protections by accurately labeling hazardous waste containers in line with environmental and safety requirements.
  • Arranged pick-ups, managed documentation and reported quantities of waste to help coordinators make appropriate planning decisions.
  • Handled emergency spills and environmental cleanup requests with organized approach.
  • Operated power tools, industrial cleaning equipment and sprayers to remove harmful substances from surfaces.
  • Evaluated hazardous conditions to develop successful mitigation strategy and maintain public safety throughout procedures.
Delivery Driver, 03/2009 to 12/2015
WaitrMilan, TN,
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Collected $1,200 in payments for completed deliveries and services daily.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Kept detailed records of sales, payments and completed or in-progress deliveries.
  • Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Updated routes based on weather and road conditions in real time to decrease delivery times to beat 15 min. out the door times.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Informed customers of discounts, special offers and programs to enhance customer experience.
  • Reported any issues found with delivery truck to next shift driver and shift lead.
  • Handled customer concerns and issues effectively by leading solutions to keep costumers happy and longtime partners.
  • Reported customer questions, issues and complaints to management.
  • Maintained clean and orderly appearance while on shift.
  • Interpreted maps and followed written and verbal directions.
  • Followed all company policies and procedures during shift.
  • Processed payments Credit, Cash, and Check , made change and provided receipts.
Telecommunications Technician, 04/2015 to 11/2015
Fairfield UniversityFairfield, CT,
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Coordinated installation of new users and relocations of existing users.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Installed and configured new devices and system components.
  • Responded to service requests during and after business hours.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Worked with customers to understand needs and provide service.
  • Maintained excellent attendance record, consistently arriving to work on time.
Criminal Justice: Criminal Justice, Expected in to Ivy Tech Community College of Indiana - Indianapolis, IN
High School Diploma: , Expected in 06/2009 to George Washington Community High School - Indianapolis, IN

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Resume Overview

School Attended

  • Ivy Tech Community College of Indiana
  • George Washington Community High School

Job Titles Held:

  • General Warehouse Associate
  • Dangerous Goods Specialist
  • Delivery Driver
  • Telecommunications Technician


  • Criminal Justice
  • High School Diploma

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