Meticulous Funeral Assistant skilled in providing informative and personable service to funeral attendees. Well-versed in coordinating funeral services, visitations and cremation services with strong background demonstrated over 2 years of experience in related roles.
Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of how to communicate and aid to those in need. Motivated to learn, grow and excel in Nursing career.
Skills
Microsoft Office
Written Communication
Data management
Basic math
Good listening skills
Training & Development
Organization and Time management
Critical thinking
Reading comprehension
Funeral service coordination
Guest interaction
Work History
Funeral Services Assistant, 03/2020 - 08/2020 Service Corporation International – Mobile, AL,
Greeted funeral guests and coordinated seating.
Provided administrative support to funeral home staff.
Completed cremation processing, including transferring remains to chosen urn.
Supported funeral director with all facets of funeral service coordination.
Processed death certificate and other required paperwork.
Performed various tasks before, during and after funeral services, including setting up and taking down flowers, opening and closing caskets, directing parking activities and acting as pallbearer.
Performed administrative duties by obtaining burial permits and doctors' signatures on death certificates and registering deaths.
Arranged floral tributes and lights around caskets in visitation rooms and chapels.
Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
Transferred cremated remains from temporary urns to permanent urns to release cremated remains to families.
Carried flowers to hearses or limousines for transportation to churches and places of interment.
Embalmed, dressed and cosmeticized deceased persons.
Closed caskets at appropriate point in services.
Carried flowers to hearses or limousines for transportation to places of interment.
Waitress, 05/2019 - 08/2019 Healthcare Services Group – Auburn, WA,
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Prepared beverages and filled food orders for customers.
Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Checked identification to enforce age regulations for alcoholic beverages.
Waitress, 05/2018 - 08/2018 Healthcare Services Group – Batesville, MS,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Prepared beverages and filled food orders for customers.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Checked identification to enforce age regulations for alcoholic beverages.
Education
Bachelor Of Arts: Biology, Expected in 05/2021 - Guilford College - Greensboro, NC, GPA:
Bachelor Of Science: Health Sciences, Expected in 05/2021 - Guilford College - Greensboro, NC GPA:
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