Funeral Director's Assistant Resume Example SCI

FUNERAL DIRECTOR'S ASSISTANT

Professional Summary

To obtain a position and uphold the company's standards. Thoughtful in preparation and transport of deceased individuals according to wills and specific family requests. Empathetic facilitator of complex post-mortem processes with family members experiencing tremendous pain. Well-versed navigator of insurance, medical and legal documents to eliminate confusion and simplify paperwork for emotionally incapacitated relatives.

Skills

Funeral service coordination
Dressing and casketing
Crematorium prowess
Remains preparation
Quality control enhancement
Detail-oriented
Excellent communication skills

Hazard analysis and risk control
Front desk management
Leadership communications
Troubleshooting technical issues
Verifying documentation
Chapel organization

Work History

Funeral Director's Assistant, 06/2019 to Current
SCI – Conroe, TX

Cashner funeral home and cemetery.
Familiar with THCA and the risks involved with handling toxic chemicals.
Understand the right PPE and all the preparations that go with protecting yourself.
Understanding that each area of my work must be handled with extreme care and understanding.
Emotionally comforted mourners and lent perspective during all-encompassing tragedies.
Positioned corpses in caskets and arranged according to client wishes with exceptional and constant communication.
Prepared obituaries for newspapers and online publications after extensive consultation with family members.
Cosmetically enhanced deceased with care and according to specific family requests.
Acted as pallbearer during wake, funeral and burial process.
Loaded and operated hearses to transport caskets cautiously.
Completed cremation processing, including transferring remains to chosen urn.
Greeted funeral guests and coordinated seating.
Provided administrative support to funeral home staff.
Supported funeral director with all facets of funeral service coordination.
Processed death certificate and other required paperwork.
Maintained material and stock levels consistent with business requirements while meeting target capital objectives.
Received incoming calls and messages and addressed or triaged phone requests.

Audio Technician, 04/2018 to 03/2019
Walt Disney World – Kissimmee, FL

Pandora Disney's Animal Kingdom.
Make sure all speakers where in sync and up to date.
Programed various sound tracks and audio loops.
Captured sound for recording, broadcasting and live music applications.
Performed tasks by using proper tools, materials, methods and safe practices in accordance with best industry practices.
Adhered to safety protocols while installing projectors, displays and speakers.
Provided troubleshooting techniques in integrating professional audio/video systems.
Developed and executed plans to monitor standard process adherence.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Improved quality processes for increased efficiency and effectiveness.

Server, 01/2017 to 08/2018
Walt Disney World – Kissimmee, FL

Server Disney World Hollywood studios.
.Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Monitored guests for intoxication and immediately reported concerns to management.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.

Receptionist and Physician Liaison, 09/2013 to 01/2016
Spring Central Hospital – Spring, TX

.Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Liaised with vendors, contractors and professional services personnel to ensure proper processing of orders in alignment with needs and specifications of management.
Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.

Education

High School GraduateRed Bluff High School - Red Bluff, CA

Completed A+ Certification : 06/2014
Red Bluff High School - Red Bluff, CA

Additional Information

References: Gabe rives (audio Tec supervisor): #786-973-2819

Reed Bowden (Coordinator): #319-242-1254

Bryan Pozek (personal reference): #530-737-7812

Resume Overview

Companies Worked For:

SCI
Walt Disney World
Spring Central Hospital

School Attended

Red Bluff High School

Job Titles Held:

Funeral Director's Assistant
Audio Technician
Server
Receptionist and Physician Liaison

Degrees

High School Graduate
Completed A+ Certification : 06/2014

Funeral Director's Assistant Resume Example

Resume Score: 80%

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