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Funeral Director's Assistant Resume Example

Resume Score: 80%

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FUNERAL DIRECTOR'S ASSISTANT
Professional Summary

To obtain a position and uphold the company's standards. Thoughtful in preparation and transport of deceased individuals according to wills and specific family requests. Empathetic facilitator of complex post-mortem processes with family members experiencing tremendous pain. Well-versed navigator of insurance, medical and legal documents to eliminate confusion and simplify paperwork for emotionally incapacitated relatives.

Skills
  • Funeral service coordination
  • Dressing and casketing
  • Crematorium prowess
  • Remains preparation
  • Quality control enhancement
  • Detail-oriented
  • Excellent communication skills
  • Hazard analysis and risk control
  • Front desk management
  • Leadership communications
  • Troubleshooting technical issues
  • Verifying documentation
  • Chapel organization
Work History
Funeral Director's Assistant, 06/2019 to Current
SCI – Conroe, TX
  • Cashner funeral home and cemetery.
  • Familiar with THCA and the risks involved with handling toxic chemicals.
  • Understand the right PPE and all the preparations that go with protecting yourself.
  • Understanding that each area of my work must be handled with extreme care and understanding.
  • Emotionally comforted mourners and lent perspective during all-encompassing tragedies.
  • Positioned corpses in caskets and arranged according to client wishes with exceptional and constant communication.
  • Prepared obituaries for newspapers and online publications after extensive consultation with family members.
  • Cosmetically enhanced deceased with care and according to specific family requests.
  • Acted as pallbearer during wake, funeral and burial process.
  • Loaded and operated hearses to transport caskets cautiously.
  • Completed cremation processing, including transferring remains to chosen urn.
  • Greeted funeral guests and coordinated seating.
  • Provided administrative support to funeral home staff.
  • Supported funeral director with all facets of funeral service coordination.
  • Processed death certificate and other required paperwork.
  • Maintained material and stock levels consistent with business requirements while meeting target capital objectives.
  • Received incoming calls and messages and addressed or triaged phone requests.
Audio Technician, 04/2018 to 03/2019
Walt Disney World – Kissimmee, FL
  • Pandora Disney's Animal Kingdom.
  • Make sure all speakers where in sync and up to date.
  • Programed various sound tracks and audio loops.
  • Captured sound for recording, broadcasting and live music applications.
  • Performed tasks by using proper tools, materials, methods and safe practices in accordance with best industry practices.
  • Adhered to safety protocols while installing projectors, displays and speakers.
  • Provided troubleshooting techniques in integrating professional audio/video systems.
  • Developed and executed plans to monitor standard process adherence.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Improved quality processes for increased efficiency and effectiveness.
Server, 01/2017 to 08/2018
Walt Disney World – Kissimmee, FL
  • Server Disney World Hollywood studios.
  • .Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Receptionist and Physician Liaison, 09/2013 to 01/2016
Spring Central Hospital – Spring, TX
  • .Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Liaised with vendors, contractors and professional services personnel to ensure proper processing of orders in alignment with needs and specifications of management.
  • Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Education
High School GraduateRed Bluff High School - Red Bluff, CA
Completed A+ Certification : 06/2014
Red Bluff High School - Red Bluff, CA
Additional Information

References: Gabe rives (audio Tec supervisor): #786-973-2819

Reed Bowden (Coordinator): #319-242-1254

Bryan Pozek (personal reference): #530-737-7812

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • SCI
  • Walt Disney World
  • Spring Central Hospital

School Attended

  • Red Bluff High School

Job Titles Held:

  • Funeral Director's Assistant
  • Audio Technician
  • Server
  • Receptionist and Physician Liaison

Degrees

  • High School Graduate
    Completed A+ Certification : 06/2014

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