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Practiced at enhancing community support with forward-thinking strategies and skilled leadership over teams and resources. Well-organized, industrious and dedicated to boosting support to meet expanding requirements. Bilingual fluency in English Client-focused Social Services Director with background in managing social work programs and highly educated in laws relating to welfare and crisis intervention. Determined employee with 5 years of experience leading highly effective and talented teams. Maintains composure, diplomacy and efficiency in all situations. Intelligent Social Services Director with budget monitoring and program oversight expertise. Enthusiastic professional with more tha5 years of working in community to provide information regarding available programs. Devoted Funeral Director with extensive experience in industry and talent for consoling bereaved families. Patiently counsels families, as well as clients exploring pre-need future funeral options. Licensed Embalmer with valued skills, including detail oriented and time management in use at service-oriented funeral home. Background of 10 years in funeral services, including extensive experience with embalming and cosmeticizing. Caring and knowledgeableFuneral Director and Embalmer ] with over 10 years working in Funeral Directing area. Extensive background in visitations and burials. Adept at listening and responding to needs and wishes of clients with sensitivity and respect. Funeral Director in Charge bringing highly-developed business sense and creative problem-solving skills. Quickly assesses operational needs and develops innovate strategies that successfully increase productivity and efficiency. Licensed Embalmer with cosmetology background working with funeral homes to provide caring, quality services to grieving families. Organized, detail-oriented and personable. Willing to work flexible schedule.
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- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Liaised between hospitals, physicians, county coroner, and members of clergy to coordinate final arrangements.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Conducted more than 250 funerals, visitations and memorial services over course of 12 months.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Picked up deceased at private homes, hospitals and county morgues.
- Performed embalming procedures and updated case study reports.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Secured and filed burial permits and made funeral arrangements.
- Monitored high-volume phone lines and displayed proper phone etiquette.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Picked up deceased at private homes, hospitals and county morgues.
- Met with families of deceased to discuss funeral service requests, disposition of remains and pricing.
- Performed embalming procedures and updated case study reports.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Communicated with insurance companies to secure death benefits for payment of services.
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
- Collaborated with external agencies to meet educational and transitional needs of students.
- Worked with different disciplines to provide cohesive care to patients.
- Referred families to shelters, legal resources and educational programs.
- Developed monthly schedules and assignments for volunteer staff.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Developed and created programs and monitored effectiveness against individual participant needs.
Commonwealth Institute of Funeral Service - Houston, TX
Our Lady of The Lake University - San Antonio, TX
Our Lady of The Lake University - San Antonio, TX
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School Attended
- Commonwealth Institute of Funeral Service
- Our Lady of The Lake University
- Our Lady of The Lake University
Job Titles Held:
- Funeral Director in Charge
- Funeral Director/Embalmer
- Social Worker
Degrees
- Associate of Applied Science
- Master of Science
- Bachelor of Arts
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