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funeral director resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Compassionate Funeral Director dedicated to helping families celebrate lives of loved ones and find closure through high-quality and individualized funeral services. Areas of specialty include bereavement counseling and arranging funeral details. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Skills
  • Family Counseling
  • Grief Counseling
  • Obituary Writing
  • Staff Scheduling
  • Relationship Selling
  • Post-Sales Support
  • On-Site Product Demonstrations
  • Product and Service Knowledge
  • Sales Closing
  • Product Management and Pricing
  • Product Merchandising and Distribution
  • Sales Development
  • Territory Growth
  • Business Development
  • Product Merchandising
  • Customer Retention Abilities
  • Strategy Development
  • Personnel Training
  • Promotional Planning
  • Prospecting Skills
  • Customer Needs Assessment
  • Key Account Generation
  • Lead Generation
  • Negotiation Tactics
  • Client Account Management
  • Account Management
  • Processing Payments
  • Staff Training and Motivation
  • Opening and Closing Procedures
  • Merchandising Proficiency
  • Data Management
  • Effective Customer Upselling
  • Regulatory Compliance
  • Multitasking and Organization
  • Handling Complaints
  • Relationship Building
  • Report Preparation and Analysis
  • Team Management and Supervision
  • Staff Development and Training
  • Performance Management
  • Appointment Scheduling
  • Quality Assurance
  • Decision Making
  • Handling Customer Complaints
  • Schedule Coordination
  • Microsoft Office
  • Time Management
  • Motivational Leadership
  • Implementation Support
  • Data Gathering and Documentation
  • Meeting Planning and Leadership
  • Presentation Skills
  • People Skills
  • Active Listening
  • Good Work Ethic
  • Computer Skills
  • Reliable & Trustworthy
  • Flexible Schedule
  • Team Management
  • Training & Development
  • Friendly, Positive Attitude
  • Quality Control Experience
  • Statistics Skills
Experience
09/2020 to 7/2022
Funeral Director Tulip Cremation – Albuquerque, NM,
  • Led and directed funeral and graveside services.
  • Completed and filed all necessary legal documentation quickly and accurately.
  • Prepared death certificates and drafted obituaries.
  • Arranged for clergy members to perform funeral services.
  • Addressed all client questions and requests for information relating to funeral services and pricing.
  • Arranged funerals consistent with each family's heritage and religious beliefs.
  • Consulted with families of deceased regarding final arrangements tactfully.
  • Consulted with families of deceased to make funeral arrangements.
  • Scheduled funeral services, coordinated burials and arranged cremations.
  • Completed legal documentation and signed death certificates.
  • Offered counseling and comfort to bereaved family members and friends.
  • Oversaw filing of legal documents.
  • Drafted professional correspondence and marketing materials.

Participated in community activities for funeral home promotions and other purposes.
10/2018 to 01/2021
Bail Bond Agent Stonemor Partners – Wheeling, WV,
  • Secured bonds for defendants by processing payments.
  • Paid bonds and submitted documents to court allowing defendants to be released from jail.
  • Confirmed defendant appearance in court and tracked movements.
  • Performed background and credit checks on defendants to assess repaying bail bonds.
  • Tracked, detained and brought suspects to authorities for failures to appear in court.
  • Took payments from customers and issued proper receipt documents.
  • Scanned documentation and entered information into databases.
  • Initiated phone calls to customers for collections and overdue payments.
  • Assessed client's to pay fees and honor court's summons and verified that clients appeared for court hearings
  • Received and posted payments to loan accounts.
10/2012 to 09/2020
Funeral Home Manager Tulip Cremation – Charlotte, NC,
  • Assessed potential disruptions and location drawbacks.
  • Removed deceased from place of death and transported to funeral home.
  • Led and directed funeral and graveside services.
  • Completed and filed all necessary legal documentation quickly and accurately.
  • Prepared death certificates and drafted obituaries.
  • Arranged for clergy members to perform funeral services.
  • Addressed all client questions and requests for information relating to funeral services and pricing.
  • Arranged funerals consistent with each family's heritage and religious beliefs.
  • Consulted with families of deceased regarding final arrangements tactfully.
  • Consulted with families of deceased to make funeral arrangements.
  • Scheduled funeral services, coordinated burials and arranged cremations.
  • Completed legal documentation and signed death certificates.
  • Oversaw filing of legal documents.
  • Offered counseling and comfort to bereaved family members and friends.
  • Implemented pre-need arrangement program for funeral services, which guaranteed specific prices and secured clients' company trust.
  • Conducted pre-need consultations to educate clients on available funeral plans.
  • Drafted professional correspondence and marketing materials.
  • Participated in community activities for funeral home promotions and other purposes.
  • Obtained information to complete death certificates or burial permits.
08/2010 to 10/2012
Funeral Director Ziegler Funeral Home – City, STATE,
  • Removed deceased from place of death and transported to funeral home.
  • Led and directed funeral and graveside services.
  • Completed and filed all necessary legal documentation quickly and accurately.
  • Prepared death certificates and drafted obituaries.
  • Arranged for clergy members to perform funeral services.
  • Addressed all client questions and requests for information relating to funeral services and pricing.
  • Arranged funerals consistent with each family's heritage and religious beliefs.
  • Consulted with families of deceased regarding final arrangements tactfully.
  • Consulted with families of deceased to make funeral arrangements.
  • Scheduled funeral services, coordinated burials and arranged cremations.
  • Completed legal documentation and signed death certificates.
  • Oversaw filing of legal documents.
  • Offered counseling and comfort to bereaved family members and friends.
  • Conducted pre-need consultations to educate clients on available funeral plans.
  • Drafted professional correspondence and marketing materials.
  • Obtained information to complete death certificates or burial permits.
  • Participated in community activities for funeral home promotions and other purposes.
Education and Training
Expected in 04/2010 to to
Associate of Science: Funeral Service And Mortuary Science
 John A Gupton College - Nashville, TN
 GPA:
Expected in 06/1995 to to
High School Diploma:
Ringgold High School - Ringgold, GA
 GPA:

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Resume Overview

School Attended

  • John A Gupton College
  • Ringgold High School

Job Titles Held:

  • Funeral Director
  • Bail Bond Agent
  • Funeral Home Manager
  • Funeral Director

Degrees

  • Associate of Science
  • High School Diploma

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