Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Resourceful Order Picker familiar with quality control and organizing packages. Team player consistently selected to mentor new warehouse employees. Recognized for meeting quotas, deadlines and quality standards. Determined Order Filler with knowledge of warehouse safety procedures. Well-versed in restocking and shipping. Looking to join busy organization in typing role. Hardworking and reliable typist with strong ability in 10-key and deadlines. Offering excellent customer service, attention to detail, and bright attitude. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Boxing and labeling
Workload priorities
Loading and unloading
Flexible
Supervision
Mentoring and training
Experience
Fulfillment Specialist, 06/2013 to Current Radial Commerce, Inc – Louisville, KY,
Prepared products, including gift cards and large orders for shipping according to company specifications.
Keyed in data for packages into computer system using handheld scanners.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Used RF scanner to pick items from bins and complete orders.
Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Packaged items with appropriate materials to prevent damage during shipping.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Stocked and rotated products, supplies and paper goods to optimize freshness.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
Contributed to development, planning and completion of project initiatives.
Assistant Store Manager, 06/2010 to 03/2012 Tory Burch – Manhasset, NY,
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Recruited and hired individuals demonstrating passion, dedication and added value to team.
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
Coached and developed store associates through formal and informal interactions.
Promoted and supported strong relationships with local community organizations in surrounding area.
Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Front End Supervisor, 02/2005 to 06/2008 Kroger – Huntsville, AL,
Delegated work to employees based on shift requirements, individual strengths and unique training.
Controlled cash movements and department expenses to maintain budgetary goals.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Promoted store loyalty program to increase customer engagement and drive consistent sales.
Enhanced sales by implementing merchandising and promotional improvements.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
Resolved customer problems by investigating issues, answering questions and building rapport.
Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
Monitored security zones to uphold effective store protection procedures.
Created and optimized employee schedules to secure proper coverage for all shifts.
Managed opening and closing procedures by reconciling sales records and cash transactions.
Education and Training
: Accounting, Expected in Metropolitan Community College - Elkhorn, NE, GPA:
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