Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Enthusiastic Order Filler successfully completing orders. Experienced in order tracking. Committed to safety practices and experienced in forklift operation.

  • Boxing and labeling
  • Shipping oversight
  • Heavy lifting
  • Workload priorities
  • RF scanning devices
  • Mentoring and training
  • Merchandise restock
01/2018 to Current
Fulfillment Specialist Radial Commerce, Inc Romeoville, IL,
  • Stacked, organized and palletized packages for efficient storage and movement.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Assembled boxes and stacked into columns for easy use by fellow packing and shipping team members.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Trained team of dozens of team members in using rf scanners and picking/ packing in different areas.
  • Identified unsafe materials and packages and notified proper personnel.
  • Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of equipment to avoid mishaps.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Prepared products for shipping according to company specifications.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
11/2014 to 01/2018
House Manager Greco Shoreview, MN,
  • Identified problem areas requiring immediate improvement and rolled out new habitual programs
  • Handled over a set amount in funds each day.
  • Oversaw personnel performance
  • Collaborated with staff to maximize client satisfaction
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Supervised and trained team members to provide exceptional service, driving retention and satisfaction.
  • Extended existing customer relationships through extensive communication and tried-and-true strategies.
  • Mitigated risk by ensuring regulatory compliance for required licensing.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars and fitness plans.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Coordinated with community-based treatment providers to meet needs of residents.
  • Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
  • Cultivated pleasant and safe setting creating an improvement in employee, visitor and resident satisfaction.
  • Assisted in defining roles for members of household, creating environment of personal responsibility for words and behavior.
  • Provided gentle assistance in the areas of hygiene and feeding to residents.
  • Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
  • Ran daily reports to assess performance and make proactive adjustments.
  • Taught life skills, which included completing chores and cooking meals, offering positive reinforcement.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Assessed, optimized and elevated operations to target current and expected demands.
04/2008 to 02/2011
Cashier Minot Public School Minot, ND,
  • Assisted customers with account updates, new service additions and promotional offers.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Built relationships with strategic partners leading to business development opportunities.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed returned items in accordance with store policy.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Served needs of as many as 1,000 patrons per shift, including collecting payments and handling customer service issues.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
  • Welcomed customers, offering assistance to help complete customer order.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters remove debris and maintain cleanliness.
  • Trained new employees in cashiering procedures, offering assistance in resolving any issues.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maximized customer satisfaction by providing assistance in a timely manner.
Education and Training
Expected in 06/2007
High School Diploma:
Surprise Valley High School - Cedarville, CA

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School Attended

  • Surprise Valley High School

Job Titles Held:

  • Fulfillment Specialist
  • House Manager
  • Cashier


  • High School Diploma

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