Proficient Fulfillment Manager well-versed in functional leadership, including setting schedules and job assignments, managing employee productivity and monitoring inventory levels. Strong communication and multitasking abilities with a detail-oriented and organized nature. Desiring to bring 6 years of experience to a new role with room for career growth.
Accomplishments
Managed team of 4+ staff members for over 4 years.
Collaborated within a cross department team of 6 in the implementation of Inventory Management software.
Documented and resolved manufacturing and supply chain roadblocks which led to revision and improvement of customer product and production efficiency.
Achieved improved task tracking and visibility by introducing JIRA and Microsoft Planner for production and material kitting tasks.
Skills
Production planning
Continuous Improvement through collaboration
Staff Management and training
Inventory monitoring
Shipment coordination
Order picking and processing
Team oriented
Dedicated
Lead by example
Multi-tasking
Work History
01/2021 to Current
Fulfillment ManagerDurango Herald – Billings, MT,
Monitors inventory levels and collaborated with vendors to meet needs.
Track delivery goals and developed improvement plans to correct deficiencies.
Decreased order fulfillment time from 12 weeks to average of 8 weeks or less.
Increased order fulfillment by analyzing sales forecasts, establishing or adjusting re-order points and working with production line and quality teams to adjust for yield or bottle necks.
Train new staff on job duties and company policies.
Project team member developing and improving planning tools to balance service, inventory and resource utilization levels. Communicates those results to upper management.
Communicates with customers via email, over phone or in person to answer questions and provide latest order information.
Creates production schedules and manages work flow.
Collaborates with production floor.
Continuance of supply chain management and Production Management duties.
01/2017 to Current
Purchasing & Supply Chain ManagerAmerican Axle & Manufacturing – Fort Wayne, IN,
Communicates with vendors regarding inventory needs and negotiated prices.
Computes and creates purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Checks items received against items ordered by verifying receipts.
Researches suppliers based on availability, quality, selection and price.
Maintains and reviews computerized records of items purchased and costs associated with purchases.
Performs reconciliation of open purchasing orders as well as internal and external jobs.
Maintains focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating needs.
Wrote standard operating procedures for department and for use of inventory management software.
Adjusts and improves procedures to maximize department and training effectiveness.
Continuance of Production Management duties
01/2017 to Current
Production ManagerTractor Supply – Cross City, FL,
Assessed manufacturing processes and recommended improvements to increase productivity.
Determined suitable crew requirements, scheduled employees and worked with human resources to meet changing production schedules.
Partnered with leadership on recruiting, hiring and coaching production personnel.
Managed continuous improvement initiatives to drive gains in quality, flow and output.
Monitored team budgets to keep projects on task and avoid waste.
Delivered direct feedback to senior management regarding project visibility and status.
Addressed personnel issues and scheduling conflicts promptly.
Reviewed work for quality and compliance with company standards and design specifications.
Wrote and conducted formal performance reviews for production personnel.
08/2015 to Current
Manufacturing TechnicianDoginhaus – City, STATE,
Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
Wrote or collaborated on revision or release of standard operating procedures and manufacturing batch records.
Built product subassemblies or final assemblies and suggested improvements of production processes or equipment for quality and productivity.
Developed and enhanced personnel work instructions to clear up confusion and boost performance.
Tested selected products at specified stages in production process for performance characteristics or adherence to specifications.
Completed inspection on materials per specifications.
Assisted Supply Chain & Fulfillment Manager in picking for orders or jobs, creating manufacturing batch records and reconciling inventory at job closure.
01/2014 to 10/2016
Dog GroomerCompany Name – City, State,
Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items.
Kept animal coats clean and healthy with regular washing, grooming and trimming.
Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskies, Malamutes, Newfoundland breeds.
Provided specialty breed clips for Poodles, Schnauzer, Yorkshire and Scottish Terriers.
Communicated with clients over the phone on regular basis for appointment reminders and scheduling .
Education
Expected in 06/2014 to to
: Dog Grooming Petsmart Grooming Academy - Salt Lake City, UT, GPA:
Completed certification in dog grooming. Completed 80 hour breed or style specific skill assessment by a certified trainer.
Expected in 06/2008 to to
High School Diploma: West High School - Salt Lake City, UT, GPA:
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