Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to [Number] pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners. Top-notch abilities in locating merchandise, preparing shipments of all sizes and completing inventory counts. Organized, diligent and resourceful team player. Bringing [Number] years' experience in the field. Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating forklifts, pallet jacks and frequency scanners. Hardworking Fulfillment Associate proficient in fluid loading, damaged package assessments and team training. Excellent time management, problem-solving and listening skills. Detail-oriented [Job Title] versed in [Area of expertise] and [Area of expertise]. Excellent [Skill] and [Skill] abilities. Hardworking Inventory Specialist bringing [Number] years of retail experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating grocery merchandise. Physically fit and active. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Hardworking [Job Title] skilled in order fulfillment, warehouse processes and inventory management. Reliable and dependable with [Number] years of industry experience. Demonstrated success in contributing to team objectives. Hardworking Grocery Stocker with proven customer service and merchandising abilities. Adept at labeling and arranging products. Offering [Number] years' experience to a challenging new position. Industrious inventory management and planning professional offering [Number]-year retail background. Knowledgeable about merchandise layouts, sales promotions and customer service. Meticulous attention to detail with creative but disciplined approach to displays.

  • Supervised team of [Number] staff members.
  • Productivity and Time Management
  • Cleaning and Sanitizing
  • Cash Register Operations
  • Inventory Recordkeeping
  • Attention to Detail
  • Stocking and Replenishing
  • Customer and Call Response
  • Payment Processing
  • Customer Service
  • Data Entry and Database Skills
  • Safety Procedures
  • Order Fulfillment
  • Motivated Team Player
  • Product Packaging
  • Merchandising and Display
  • Data Entry
  • Shelving and Storage
  • Customer Relationships
  • Reliable and Responsible
  • Stockroom Maintenance
  • Strong Attention to Detail
  • Customer-Oriented Mindset
  • Forklift Operation
  • Shipping and Receiving
  • Data Entry Software
  • Recordkeeping and Documentation
  • Organizational Skills
  • Equipment Operation and Monitoring
  • Returns and Defective Items Processing
  • Data Processing
  • Handling Customer Inquiries
  • Problem Solving
  • Shipping Procedures
  • Organization and Categorization
  • Adaptable and Flexible
  • Active Listening
  • Quick Learner
  • Goal Setting and Prioritization
  • Product Sales and Promotion
  • Heavy Lifting
  • Customer-Oriented
  • Critical Thinking
  • Decision Making
  • Merchandise Requisition
  • Inspecting and Examining Merchandise
  • Item Tagging
  • Friendly and Enthusiastic
  • Stock Management
  • Honesty and Integrity
Work History
10/2020 to Current
Fulfillment Expert Enjoy Detroit, MI,
  • Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
  • Received and reviewed new orders, located requested merchandise and promptly initiated processing.
  • Operated frequency scanners to track shipment progression and input data into shipping system.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Cross-trained new associates on essential job functions and procedures, including picking and filling orders for all warehouse products.
  • Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
  • Drove customer satisfaction by successfully completing all returns within [Timeframe] timeframe from receipt in fulfillment department.
  • Followed procedures at all times for personal and team safety.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Interacted with guests in friendly and knowledgeable way.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Moved and lifted heavy loads of merchandise using [Type] equipment.
  • Stocked shelves to match planogram images and instructions.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Kept work areas neat, clean and free from debris.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Safely and securely loaded items to prevent damage during transport.
  • Supervised and trained new staff in performing census.
  • Greeted store customers and discussed needs.
  • Hauled [Type] items from stock, using [Type] equipment and placed on correct store shelves.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
08/2019 to 09/2020
Store Clerk Mhc Equity Lifestyle Properties Morgan Hill, CA,
  • Assisted customer by locating items, processing payments and carrying out heavy purchases.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Performed inventory control, such as counting and stocking merchandise.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system.
  • Volunteered to assist [Job title] with [Type] projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Estimated business demands and aligned operations with expected customer levels, including restocking target items and verifying optimal levels of supplies such as bags and register tape.
  • Planned and implemented special events to bring in new customers and drive product sales.
  • Checked packages and merchandise for damage and notified vendors.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Answered questions about store policies and addressed customer concerns.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Helped customers complete purchases, locate items and join reward programs.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Assisted customers by answering questions and fulfilling requests.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Promoted sales by merchandising products, completing recovery tasks and updating signage for special promotions.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
08/2019 to 09/2020
Label Manager Northwest Therapeutics City, STATE,
  • Entered data into [Software] system, implementing tight safeguards to secure financial and personal information.
  • Conducted forecasting to determine possible changes and issues for supply chain business.
  • Defined clear targets and objectives and communicated to other team members.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Managed overstocking, restocking and inventory control procedures during [Type] shift.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Completed [Timeframe] logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Reviewed activities for production team to complete tasks on time.
  • Maintained filming locations by straightening areas, removing trash and performing [Task].
  • Documented production information via daily system logs and discussed issues with management.
  • Isolated and prepared equipment for corrective and scheduled maintenance procedures.
  • Stayed alert, active and ready to respond to any request at any time using variety of available resources.
  • Requisitioned materials to restock inventory and obtain goods for [Product or Service] production.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
Expected in
Bachelor of Arts: Business Administration
Central State University - Wilberforce, OH
Expected in 03/2020
Associate of Arts: General Studies
Clark College - Vancouver, WA
Expected in 06/2019
High School Diploma:
Evergreen High School - Vancouver, WA

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Resume Overview

School Attended

  • Central State University
  • Clark College
  • Evergreen High School

Job Titles Held:

  • Fulfillment Expert
  • Store Clerk
  • Label Manager


  • Bachelor of Arts
  • Associate of Arts
  • High School Diploma

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