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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours. Motivated Inventory Associate with top-notch customer relations skills and understanding of successful merchandising. Skilled in labeling, shelving and organizing items. Offering 4 years of related experience and proven success in stocking inventory and retail sales. Safety-minded Picker with experience working in busy warehouse environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills. Creative Social Media Associate with proven record of success in building brand awareness, increasing followers and promoting store products. Bringing 3 years of experience in marketing and advertising projects. Polished in leading objectives and teams through proven, strategically designed plans, impacting highly visible and profitable marketing campaigns.

Skills
  • Product packaging
  • Social Media promotion and sales
  • Order picking abilities
  • Shipping and receiving
  • Loading and unloading
  • Product displays
  • Merchandise restock
  • Adaptive team player
  • Mentoring and training
  • Store planning and display design
  • Skilled in Canva, Facebook, and Instagram operations.
Experience
04/2020 to Current
Fulfillment Expert Enjoy Portland, OR,
  • Accepted, processed and filled orders quickly and accurately.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
  • Verified all items were matched to sales checks correctly for packing and shipment at close of each day.
  • Carefully unloaded merchandise and moved containers or pallets to staging locations.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Pulled merchandise to fulfill orders to specification.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Organized and stored items in warehouse using pallet jacks and hand trucks.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
  • Reported damaged products or safety hazards to immediate supervisor.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Delivered outstanding service, including interacting with customers, answering customer inquiries and handling customer complaints.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Followed order sheets to pick correct stock and prepare pallets.
  • Limited damage to products and orders by using care when choosing items.
  • Prepared inventory for shipment by attaching tags and labels.
  • Examined final products for conformance with quality and design standards.
  • Monitored aisles and floor areas for neatness and organization.
05/2017 to 03/2020
Online Sales Associate Dmi Mobile Enterprise Solutions Pocatello, ID,
  • Developed clear, concise and visually appealing virtual presentations of products and services.
  • Trained and coached new team members using proven sales system and training protocols.
  • Optimized website, email campaigns and social media channels for usability.
  • Monitored actuals, budgets and other strategic management tools to meet sales expectations.
  • Updated homepage and high-traffic pages often to draw in visitors and bolster strategic sales initiatives.
  • Defined strategies and developed content and creative assets for digital marketing efforts throughout site.
  • Executed ad campaigns on search engines and other websites to research and implement latest digital marketing strategies utilizing social media.
  • Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
  • Exercised proper qualification skills to convert leads in to genuine sales opportunities.
  • Prospected and developed existing leads through telephone, e-mail and postal mail to generate new customer opportunities.
  • Engaged in timely customer communication to resolve issues and identify sales opportunities.
  • Maintained high feedback ratings from customers by responding quickly to questions and problems.
  • Developed effective sales strategies to enhance customer satisfaction and boost sales.
  • Cultivated new online customer account and affiliate relationships to grow customer base.
  • Developed and implemented strategic social media marketing plans.
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
  • Aligned visual design and brand messaging elements to deliver consistency across digital advertising and marketing platforms.
  • Utilized platforms such as Instagram and Facebook to promote products, services and content.
  • Proposed innovative storylines for digital content and developed unique campaigns to promote brand engagement.
  • Analyzed market data to determine and target key audience or segments.
  • Wrote and uploaded posts and articles to drive traffic to client sites and social medias.
  • Identified trends through assessment of competitor activities.
  • Resolved issues quickly, escalating critical concerns to Manager/Store owner for immediate assistance.
01/2016 to 03/2020
Inventory Associate Babies In Bloom And Bloomingdeals Consignment City, STATE,
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Assisted customers by phone regarding store operations, products, promotions and orders.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payment to process transactions.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Escorted customers to products and pointed out complementary items to boost store sales.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended optimal merchandise based on customer needs and desires.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Education and Training
Expected in 05/2019
High School Diploma:
Homeschooled - Centreville, MD,
GPA:
Expected in
:
Chesapeake College - Wye Mills, MD
GPA:
Expected in 05/2023
Bachelor of Arts: Marketing
Cedarville University - Cedarville, OH
GPA:

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Resume Overview

School Attended

  • Homeschooled
  • Chesapeake College
  • Cedarville University

Job Titles Held:

  • Fulfillment Expert
  • Online Sales Associate
  • Inventory Associate

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Bachelor of Arts

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