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Fuels Distribution Operator Resume Example

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FUELS DISTRIBUTION OPERATOR
Professional Summary

Team-player with fantastic multitasking skills and excellent eye for detail. Fast-learning worker with great memory and readiness to ask targeted questions tocomplete accurate work. Enthusiastic leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any industry.

Work History
Company Name- Fuels Distribution Operator
City, State02/2019 - 03/2021
  • Completed detailed tool and equipment inspections both in field and in shops to identify and address malfunctions and performance concerns.
  • Trained new workers on safety procedures and protocols and enforced implementation throughout workdays to prevent injuries or downtime incidents.
  • Adapted daily tasks to match staff ability and weather conditions, consistently maintaining safety and efficiency standards.
  • Monitored gauges and flowmeters and inspected equipment to verify tank levels, temperatures and pressures remained at specified levels, reporting abnormalities as necessary.
  • Kept shop workspaces and various fieldwork locations clean and organized for maximum productivity.
  • Maintained safe and accurate pump levels throughout refueling operations and closely watched pump gauges.
  • Recorded operating data such as products and quantities pumped, stocks used and operating times.
  • Communicated with other workers using signals, radios or telephones to start and stop flows of materials or substances.
  • Stayed calm and focused in emergency situations to provide efficient fixes for diverse mechanical problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Carried out day-day-day duties accurately and efficiently.
  • Drove operational improvements which resulted in savings and improved profit margins.
Company Name- Self Checkout Host
City, State05/2018 - 02/2019
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Requested official identification for grocery and general merchandise purchases and verified details, consistently meeting strict legal standards.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Described products and services in detail to answer customer questions.
  • Monitored and circulated throughout assigned areas to identify signs of potential security and safety issues.
  • Maintained awareness of product locations to assist customers in finding requested items.
  • Diagnosed issues with self-checkout machines and manually processed transactions as needed.
  • Engaged with customers in polite and professional manner, greeting and offering assistance upon entry into store.
  • Assisted customers with self-checkout machine operations.
  • Kept entryways clean, neat and free of hazards such as excess water.
  • Backed up cashiers during busy periods and breaks.
  • Greeted incoming customers and provided directions to different store locations.
  • Restocked returned items on sales floor to keep shelves, bins and racks replenished for customers.
  • Monitored incoming and outgoing guests for signs of suspicious behavior.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
Company Name- Shift Lead Manager
City, State06/2017 - 04/2018
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Provided supportive link between external customers and internal operations.
  • Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
  • Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Set overall vision and provided team leadership.
  • Measured team performance and reported metrics to leadership team members.
  • Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
  • Completed after shift review reports to remind supervisors of completed work.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
Company Name- Shift Lead
City, State05/2016 - 05/2017
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Trained and mentored new employees to maximize team performance.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Helped store management meet standards of service and quality in daily operations.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Responded to and resolved customer questions and concerns.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Monitored employee actions for effective safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Alerted customers to upcoming sales events and promotions.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Planned and adjusted daily shift needs based on seasonal, weekly or hourly business demands.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Skills
  • Shop upkeep
  • Commercial trucking skills
  • Adaptability
  • Responsible
  • Basic math
  • Detail-oriented
  • Data management
  • Analytical skills
  • Computer skills
  • Compassion
  • Supervision
  • Interpersonal Communication
  • Leadership
  • Customer service
  • Pressure testing
  • Lubricators operation
Education
Westlake High SchoolCity, State05/2018High School Diploma
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Resume Overview

School Attended

  • Westlake High School

Job Titles Held:

  • Fuels Distribution Operator
  • Self Checkout Host
  • Shift Lead Manager
  • Shift Lead

Degrees

  • High School Diploma

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