Front End supervisor Resume Example
Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry.Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.Highly enthusiastic customer service professional with [5] years client interface experience.
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Customer Assistance
- Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
City, State
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Created new processes and systems for increasing customer service satisfaction.Achieved high sales percentage with consultative, value-focused customer service approach.
City, State
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Excelled in exceeding daily credit card application goals.Cross-trained and provided back-up for other customer service representatives when needed.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.
City, State
Worked as a team member performing cashier duties, product assistance and cleaning.Computed accurate sales prices for purchase transactions.Achieved high sales percentage with consultative, value-focused customer service approach.Expressed appreciation and invited customers to return to the store.Managed quality communication, customer support and product representation for each client.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Compiled weekly monetary reports and records for store managers.Maintained adequate cash supply in cash drawers in multiple checkout stations.
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Resume Overview
School Attended
- Center Moriches Highschool
Job Titles Held:
- Front End supervisor
- Customer service associate
- Shift Leader/Cashier
Degrees
- GED
