Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry.Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.Highly enthusiastic customer service professional with [5] years client interface experience.
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Customer Assistance
Customer Service
Customer Interface
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Created new processes and systems for increasing customer service satisfaction.Achieved high sales percentage with consultative, value-focused customer service approach.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Excelled in exceeding daily credit card application goals.Cross-trained and provided back-up for other customer service representatives when needed.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.
Worked as a team member performing cashier duties, product assistance and cleaning.Computed accurate sales prices for purchase transactions.Achieved high sales percentage with consultative, value-focused customer service approach.Expressed appreciation and invited customers to return to the store.Managed quality communication, customer support and product representation for each client.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Compiled weekly monetary reports and records for store managers.Maintained adequate cash supply in cash drawers in multiple checkout stations.
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