Motivated to satisfy customers with over 4 years of customer service experience all in a fast pace and efficient manner. I am always willing to learn and absorb knowledge from my peers as well as share tips to drive sales and deliver excellent customer service. As well as being very dependable, I am also flexible with working hours and extending my working hours. I have great communication skills that will allow me to connect with my customers on a daily basis.
Skills
Hardworking
bilingual
Trustworthy
Enthusiastic
Multi tasker
Detail oriented
Adaptive
Eager for growth and opportunity
People person
Work History
Front end supervisor / stocking duties/store protection specialist/sales floor associate, 10/2015 - Current Ross Dress Less – City, STATE,
I perform excellent customers service as a front end supervisor by making sure all guests are delivered fast, friendly, and efficient service.
I am very good at answering any questions that the customer has about the store or its merchandise.
I ensure a neat and organized workplace, while keeping the customer satisfied.
I am very good at handling cash and processing transactions precisely and efficiently.
I make sure all shelves and sections of the store are stocked with up to date products.
Making sure all new associates are trained properly and provided with any help that they require.
Bilingual and fluent in both english and spanish.
Always driving sales so monthly quotas can be achieved.
Always putting the customers needs first.
Achieved employee of the month multiple times as well as 113% on the Cashier Performance Review.
Vas-sing, 02/2014 - 05/2014 VF Outdoors – City, STATE,
Scanning and processing boxes with product according to customers demand
Performed general clean up duties to ensure a safe organized workplace.
Always completed daily duties in a timely efficient manner.
Waitress/Cashier/dishwasher/Hostess, 02/2014 - 10/2015 Roman Italian Restaurant – City, STATE,
Performed excellent customer service ensuring guests be provided all the correct meals and service needed.
Answering calls on the phone in a professional manner for to-go orders
Always treated the guests with respect and kindness for a great dine in experience.
Accepted responsibility to work alone and keep everything up and running efficiently.
Assisted customers with food selection, inquiries and order customization requests.
Built long-term customer relationships and advised customers on purchases and promotions
Education
High School Diploma: , Expected in 2013 - Milan institute of cosmetology - 3238 S Fairway st, Visalia, CA 93277 GPA:
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School Attended
Milan institute of cosmetology
Job Titles Held:
Front end supervisor / stocking duties/store protection specialist/sales floor associate
