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front desk delivery driver resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Reliable individual demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Skills
  • Loading and Unloading
  • Attention to Detail
  • Documentation and Reporting
  • Vehicle Inspection
  • Route Management
  • Excellent Sense of Direction
  • Pallet Jack and Hand Truck Operation
  • Clean Driving Record
  • Valid Driver's License
  • Customer Service
  • Lifts up to 10-85 Pounds
  • Skilled Forklift Operator
  • Vehicle Cleaning and Maintenance
  • Customer Relationships
  • Payment Processing
  • Dependability and Honesty
  • Trash Collection and Removal
  • Multitasking and Prioritization
  • Facility and Site Cleaning
  • Snow and Ice Removal
  • Exterior Window Cleaning
  • Use of Chemical Cleaners
  • Fixture Cleaning and Polishing
  • Minor Mechanical Repair
  • Lawncare and Landscaping
Education and Training
Coconino High School Flagstaff, AZ Expected in 05/1983 ā€“ ā€“ High School Diploma : - GPA :
Experience
Columbus Association For The Performing Arts - Front Desk/Delivery Driver
Columbus, OH, 08/2015 - Current
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Notified customers of delays to decrease calls to support.
  • Processed payments by accepting cash, checks and credit card payments.
  • Operated forklifts, hand trucks and pallet jacks to load and unload vehicles.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Operated hand and power tools to complete repairs.
  • Cleared clogged drains and replaced valves, faucets and fixtures.
  • Installed, repaired and maintained equipment.
Quest Diagnostics Incorporated - Floor Manager
Berwyn Heights, MD, 10/2018 - 06/2019
  • Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Assessed team member performance and developed improvement plans for weak points.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Stayed up-to-date on extensive company products and services.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Performed quality assurance procedures to deliver products and services that met standard grade.
  • Improved administrative and procedural process to maximize accuracy and efficiency.
Kroger - Night Shift Manager
Tacoma, WA, 06/2000 - 08/2006
  • Served types of customer needs and resolved problems to satisfaction.
  • Assigned tasks based on operational needs and individual strengths.
  • Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
  • Produced nightly audit reports and updates to maintain accurate business records.
  • Managed restocking, cleaning and organizing of customer-facing and back-end areas.
  • Kept facilities secure and workers safe with proactive premises monitoring.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Maintained current forklift training and certification as required by company policies.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Transported material to correct locations and documented inventory changes.
Safeway - Grocery Store Manager
City, STATE, 03/1986 - 06/2000
  • Trained new hires on customer service and rotation practices.
  • Responded to customer concerns and conveyed details about results.
  • Suggested additional items to every customer to increase sales.
  • Managed schedules, customer service and project planning.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Created inventory checklists and stocked housekeeping carts daily.
  • Handled, labeled and stored various hazardous chemicals and solutions safely to prevent injuries.
  • Spot-cleaned glass surfaces and windows with cleaning solutions.
  • Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
  • Reported damaged and broken furniture, upholstery and fixtures to supervisors.
  • Swept, mopped and sanitized wooden and tile floors.
  • Operated carpet extractors and floor buffers according to instructions.

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Resume Overview

School Attended

  • Coconino High School

Job Titles Held:

  • Front Desk/Delivery Driver
  • Floor Manager
  • Night Shift Manager
  • Grocery Store Manager

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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