SEARCH

Front Counter Hostess Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
FRONT COUNTER HOSTESS
Summary

Remarkable waitress/hostess providing superior level of customer service to guests and prospective guests. Proven ability to run work in a restaurant, keep customers satisfied and resolve any conflicts that may arise. Friendly, punctual and always prepared for any challenge.

Focused knowledge of customer service, time management and effective planning. Skilled at handling phone duties and reservations. Experienced in coordinating large-scale events and intimate dining. Proactive and friendly with years of experience in the food industry.

Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Hardworking and ready for new challenges and career growth. Familiar with organizing seating for individuals or parties to maximize satisfaction. Excellent communication, planning and problem-solving abilities.

Skills
  • Effective sales techniques
  • Point of Sale (POS) system operations
  • Menu memorization
  • Safe food handling
  • High-volume dining
  • Sales techniques
  • Dining customer service
  • Food safety understanding
  • Prompt table clearance
  • Seating assignment preparation
  • Bussing expertise
  • Menu knowledge
  • Service prioritization
  • Check payment processing
  • Price memorization
  • Dish preparation
  • Emotionally supportive
  • Light housekeeping
  • First aid and CPR certified
  • People-oriented
  • Reliable
  • Flexible
  • Problem solver
Experience
Front Counter Hostess09/2019 to CurrentBeef O Brady's Beaver Dam Beaver Dam, KY
  • Designed custom private function and banquet packages to accommodate groups of up to 150 including business dinners, sales presentations, club meetings, weddings and charity events.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash and restocking paper products.
  • Minimized customer wait times by efficiently taking and filling orders each day.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Calculated charges, issued table checks and collected payments from customers.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Private Nanny06/2016 to CurrentVariousHartford, KY
  • Helped children complete homework and special assignments daily to support academic performance.
  • Coordinated after-school activities and transportation for 5 children for practices and events.
  • Regulated children's schedules to balance rest, learning and play.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Accompanied families on vacations to provide full-time care to children.
  • Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Calculated amount owed for services and collected payment from parents.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Prepared snacks and meals, scheduled and coordinated projects, and reinforced appropriate discipline for children according to parents' specifications.
  • Facilitated safe, caring and warm environment for children between ages of 3 months and 12 years old to stimulate development.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
Restaurant Waitress09/2018 to 04/2019Slickback @ The StoreHartford, KY
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Developed strategies to enhance catering and retail foodservice revenue and productivity goals.
  • Performed work station prep prior to shift start.
  • Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Kept stations stocked and ready for use to maximize productivity.
  • Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
  • Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.
Education and Training
05/2014Beaver Dam Elementary Beaver Dam, KY
  • All A Honor Roll
  • 4.0 GPA
05/2016Ohio County Middle SchoolHartford Ky
  • All A Honor Roll
  • Beta Club Member
  • 4.0 GPA
High School DiplomaExpected in 05/2020Ohio County High SchoolHartford, KY
  • 3.4 GPA
  • Ranked 80 of 256 in class
  • FFA, Pep Club, Beta Club, OC Drug free, and 4-H Member
Associate of ArtsExpected in 05/2020Owensboro Community And Technical CollegeOwensboro, KY
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Beef O Brady's Beaver Dam
  • Various
  • Slickback @ The Store

School Attended

  • Beaver Dam Elementary
  • Ohio County Middle School
  • Ohio County High School
  • Owensboro Community And Technical College

Job Titles Held:

  • Front Counter Hostess
  • Private Nanny
  • Restaurant Waitress

Degrees

  • 05/2014
    05/2016
    High School Diploma Expected in 05/2020
    Associate of Arts Expected in 05/2020

Similar Resumes

View All
Hostess-And-Front-Counter-resume-sample

Hostess And Front Counter

Houston, Texas