Trustworthy, honest, and hardworking. Passionate about giving excellent customer service to clients. I have 9 years of front line customer service experience. I have an outstanding background in customer service, sales and banking. Addresses all questions and concerns with customer satisfaction in mind.
Skills
Strong organizational, administrative and analytical skills.Excellent spelling, proofreading, and computer skills.Excellent customer service skills.Ability to multi-task and manage conflicting demands.Able to correspond easily and effectively to management and authority.
Excellent time management skills
Detail-oriented
People-oriented
Cheerful
Positive
Self-sufficient
Goal-oriented
Accounting systems and software
Ledger and balance sheet competency
Rapid data entry skills
Rapid 10-key data entry
80 WPM typing speed
Work History
Front Counter Clerk, 04/2001 to 10/2002 Altabancorp – Springville, UT, Worked full time as the front counter clerk receiving dry cleaning and
laundry items. Also, serviced customers picking up their laundry and dry
cleaning. Cash handling and organization of front counter jobs.
Teller/New Accounts Representative, 10/2002 to 04/2007 Quinstreet – Orlando, FL,
Worked as a full time Lead Teller working the drive-thru and main
counter for customers. Also, cross trained and worked in the New
Accounts department opening New Checking and Savings accounts.
Responsible for the buying and selling of Cash for the Federal Reserve
and for creating the teller schedule as well as drawer and vault
balancing responsibilities.
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Rapidly and efficiently prepared customer and ATM cash and change orders.
Organized, stocked and maintained the teller window area.
Coordinated daily cash reconciliation at a high-volume location.
Handled various accounting transactions.
Collected member loan payments.
Sold cashier's checks, traveler's checks and money orders.
Executed wire transfers, stop payments and account transfers.
Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Maintained friendly and professional customer interactions.
Office Manager, 2007 to 2008 Pauls Valley Democrat – City, STATE, Worked as a full-time Office Manager of the small town local Newspaper.
Responsible for daily administrative task including handling accounts
payable/receivable, new ad accounts, incoming/outgoing calls, filing,
and basic office organization duties.
Education
High School Diploma: , Expected in 2003 Landmark Academy - Pauls Valley, OK GPA:
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