Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Inventory organization
MS Office
Customer service
Team management
First Aid/CPR
Direct patient care
Regulatory compliance
Medication administration
Care planning
Body mechanics knowledge
Organization
Communications
Experience
Freight Team Associate, 12/2017 to Current Foot Locker – Mccomb, MS,
Received freight shipments at loading dock and ground-level bays, guiding truck drivers to doorways, installing ramps and providing dollies when necessary.
Transported palettes of inventory items using forklift, observing safety rules in operating heavy equipment and handling sensitive inventory.
Eliminated safety hazards in loading and work areas, including physical obstructions to truck access, slick or icy surfaces and precarious stacking or positioning.
Assisted with unloading incoming deliveries and loading outgoing shipments manually and with use of dollies and carts.
Reviewed labeling and stocking of on-shelf inventory to verify correct pricing and content information displayed to customers.
Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
Exceeded specific team goal by partnering with staff to share and implement best practices.
Cleared aisles, swept floors and reorganized inventory to keep warehouse neat and remove obstacles.
Communicated with teammates and supervisors about potential hazards and other issues to resolve together.
Palatalized boxes for easy movement and shipment.
Customer Service Representative/Sales Associate, 01/2016 to 06/2017 Aaron's Inc. – City, STATE,
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Set up and activated customer accounts.
Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Met or exceeded revenue objectives by promoting seasonal discounts to customers during service, account and sales follow-up calls.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Processed orders through system and coordinated product deliveries.
Prepared cash deposit with zero discrepancies.
Sold various products by explaining unique features and educating customers on proper application.
Prepared and processed contracts and order forms for new and existing customers.
Landed new customer accounts through effective customer service and powerful cold-calling scripts.
Executed updated marketing plans to increase branding exposure, customer traffic and sales.
Shift Manager, 12/2012 to 09/2014 Pizza Hut – City, STATE,
Cross-trained in every store role to maximize operational knowledge.
Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Managed day-to-day operations, including supervision and assignment delegation for team members.
Handled funds each day in fast-paced restaurant environment.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Answered phones and took orders.
Developed and maintained exceptional customer service standards.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Handled escalated customer complaints to provide full resolutions and promote loyalty.
Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
Education and Training
Diploma: Practical Nursing, Expected in 7 2020 Southern Crescent Technical College - Thomaston, GA, GPA:
High School Diploma: , Expected in 4 2012 Upson-Lee High School - Thomaston, GA GPA:
Activities and Honors
Student volunteer/ Leadership
Helped organize and coordinate activities and events at assisted care facilities with residents.
National Honors Society and Beta Club member in high school; Honors graduate.
FFA member and Floriculture team competitor in high school.
Hard driven softball player for 10 years, recreational and high school.
Took certified nursing assistant training classes in high school and received a science of nursing award.
Participated in a work force development program while in high school.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.