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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Career Overview
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Strengths
Extensive training and capabilities in all Microsoft Office Programs. Web Design and Development. I have the ability to learn computer programs quickly, even without much training. Training makes it even better.
Accomplishments
Skills
advertisements, advertising, budgeting, budgets, budget, cash register, contracts, cooking, counseling, credit, creditor, client, clients, customer satisfaction, customer service, delivery, email, financial, financial planning, focus, hiring, inventory, notes, marketing strategy, market research, marketing, market, materials, all Microsoft, money, Office, newspaper, payroll, personnel, policies, pricing, promotion, quality, research, safety, sales, shipping, staffing, tables, telephone, phone, trade shows, training programs, type, Web Design and Development, Web site, written
Additional Information
  • Analyzing - Multiple years of analyzing sales reports, pricing reports, as well as credit reports, have taught me to analyze and make decisions off of information you see in charts and on paper.
Work Experience
Freight Supervisor - Grocery Manager, 06/1994 - Current
The Reformation , ,
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Receive, open, unpack and issue sales floor merchandise.
  • Clean display cases, shelves, and aisles.
  • Compare merchandise invoices to items actually received to ensure that shipments are correct.
  • Stamp, attach, or change price tags on merchandise, referring to price list.
  • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
  • Issue receipts, refunds, credits, or change due to customers.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Assist customers by providing information and resolving their complaints.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Review operational records and reports to project sales and determine profitability.
  • Monitor customer preferences to determine focus of sales efforts.
  • Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
  • Direct and coordinate activities involving sales of manufactured products, services, and other delivered items.
  • Write schedules based off of anticipated weekly needs.
  • Interviewing, hiring and training of new employees.
  • Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.
  • Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
  • Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
Credit Consultant, 10/2012 - 10/2014
Allied Credit SolutionsLaytonUT , ,
  • Advise clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat.
  • Assess clients' overall financial situation by reviewing income, assets, debts, expenses, credit reports, or other financial information.
  • Calculate clients' available monthly income to meet debt obligations.
  • Create debt management plans, spending plans, or budgets to assist clients to meet financial goals.
  • Explain services or policies to clients, such as debt management program rules, the advantages and disadvantages of using services, or creditor concession policies.
  • Interview clients by telephone or in person to gather financial information.
  • Maintain or update records of client account activity, including financial transactions, counseling session notes, correspondence, document images, or client inquiries.
  • Prepare written documents to establish contracts with or communicate financial recommendations to clients.
  • Recommend educational materials or resources to clients on matters such as financial planning, budgeting, or credit.
  • Recommend strategies for clients to meet their financial goals, such as borrowing money through loans or loan programs, declaring bankruptcy, making budget adjustments, or enrolling in debt management plans.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Assist customers by providing information and resolving their complaints.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
  • Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
  • Develop pricing strategies, balancing firm objectives and customer satisfaction.
  • Compile lists describing product or service offerings.
  • Initiate market research studies or analyze their findings.
  • Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services.
Credit Consultant, 08/2010 - 10/2012
Progrexion MarketingWest ValleyUT , ,
  • Advise clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat.
  • Assess clients' overall financial situation by reviewing income, assets, debts, expenses, credit reports, or other financial information.
  • Calculate clients' available monthly income to meet debt obligations.
  • Create debt management plans, spending plans, or budgets to assist clients to meet financial goals.
  • Explain services or policies to clients, such as debt management program rules, the advantages and disadvantages of using services, or creditor concession policies.
  • Interview clients by telephone or in person to gather financial information.
  • Maintain or update records of client account activity, including financial transactions, counseling session notes, correspondence, document images, or client inquiries.
  • Prepare written documents to establish contracts with or communicate financial recommendations to clients.
  • Recommend educational materials or resources to clients on matters such as financial planning, budgeting, or credit.
  • Recommend strategies for clients to meet their financial goals, such as borrowing money through loans or loan programs, declaring bankruptcy, making budget adjustments, or enrolling in debt management plans.
  • Advise clients on housing matters, such as housing rental, homeownership, mortgage delinquency, or foreclosure prevention.
  • Conduct research to help clients avoid repossessions or foreclosures or remove levies or wage garnishments.
  • Create action plans to assist clients in obtaining permanent housing via rent or mortgage programs.
Assistant Store Manager, 08/1988 - 06/1994
ArbysSalt Lake CityUT , ,
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
Educational Background
General Education Diploma: , Expected in 9 1990
-
Salt Lake Community CollegeTaylorsvilleUT - ,
GPA:
Multiple management courses via my previous employers

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School Attended

  • Salt Lake Community CollegeTaylorsvilleUT

Job Titles Held:

  • Freight Supervisor - Grocery Manager
  • Credit Consultant
  • Credit Consultant
  • Assistant Store Manager

Degrees

  • General Education Diploma

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