freight manager resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Skills
Standards Documentation
Logistics Planning
Recruiting and Interviewing
Logistics Database Management
Shipping Activity Oversight
Improvements Recommendations
Organizational Requirements Monitoring
Onboarding and Training
Work Planning and Prioritization
Worker Supervision
Detail-Oriented
Materials Monitoring
Time Management
Issue Resolution
Critical Thinking
Schedule Management
Customer Service
Problem Solving
Process Monitoring
Work History
Freight Manager, 11/2021 to Current At Home Stores Llc – Fort Worth, TX,
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Conducted research to address shipping errors and packaging mistakes.
Entered shipping information into computer system and estimated freight and postal rates.
Organized records of vehicles, schedules and completed orders.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Diminished accidents [Number]% for $[Amount] yearly costs savings by identifying root causes for corrective action.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
Oversaw and motivated team of [Number] employees in warehouse to increase efficiency by [Number]%.
Conducted inventory audits with [Number]% accuracy following company procedures.
Assistant Manager, 08/2020 to 11/2021 Circle K Stores, Inc. – Columbiana, AL,
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Planned team-building exercises to increase employee performance and job satisfaction.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Monitored security and handled incidents calmly.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Assistant Store Manager, 12/2018 to 08/2020 Natural Pawz – Denver, CO,
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Responded to customer questions and concerns to provide excellent customer service.
Assumed certain management responsibilities in absence of store manager.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Approved regular payroll submissions for employees.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Assistant Manager, 11/2014 to 12/2018 Circle K Stores, Inc. – Columbus, GA,
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Planned team-building exercises to increase employee performance and job satisfaction.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Education
High School Diploma: , Expected in 05/2014 to Beau Chene High School - Arnaudville, LA GPA:
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