Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Vendor management
Customer service
Communication
Reliable and trustworthy
Critical thinking
Analytical
Relationship building
Fluent in Spanish
Training & Development
Organizational skills
Supervision
Experience
Freight Manager, 09/2014 to Current At Home Stores Llc – Temecula, CA,
Improved operations by working with team members and customers to find workable solutions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Handled all delegated tasks, including cashiering, recovery and unload trucks.
Performed site evaluations, customer surveys and team audits.
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Patient Care Assistant, 09/2019 to 08/2020 Corizon Health, Inc. – Port Huron, MI,
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Supported unit efficiency by maintaining current and accurate clerical paperwork.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Promoted patient comfort by quickly responding to calls and handling diverse needs.
Counseled patients on pain management best practices, including treatment procedures, disease prevention, medication risks, special diets and physician instructions.
Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Played games, including counting in Spanish and singing, with patients to boost there mood, improve memory and provide light entertainment.
Used mobility devices and wheelchair equipment to transport patients.
Implemented creative activities to emotionally support patients throughout medical treatment.
Performed minor housekeeping tasks, including cooking and cleaningto keep patient areas clean and sanitized.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Phlebotomist, 07/2017 to 05/2018 Cuyuna Regional Medical Center – Baxter, MN,
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
Coordinated workflow based on stat, schedule, or outpatient needs.
Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Labeled blood vials with critical information like time of collection, date and patient name.
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Maintained fully-stocked phlebotomy cart, carrier and station.
Professional Medical Assistant, 01/2016 to 12/2017 Prima CARE P.C – City, STATE,
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Coordinated and executed medical waste disposal according to governmental and organizational standards.
Kept facility stocked with necessary supplies, equipment and instruments.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Contacted pharmacies to submit and refill patients' prescriptions.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Printed and filed examination data records according to HIPAA patient standards.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Education and Training
High School Diploma: , Expected in 05/2005 Francisco A García Boyrie - Guayama, P.R. GPA:
: Medical Assistant , Expected in 09/2016 Salter School - Fall River, MA GPA:
: Phlebotomy, Expected in Salter School - Fall River, MA GPA:
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