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freight handler supervisor operations manager resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Resourceful Warehouse Manager with 7 years of experience directing FedEx Freight warehouse operations. Talented in recruiting, hiring, training and scheduling employees depending on production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews. Looking to further networking skills in FedEx Freight and become a vital member of its day to day operation. Would also like to enroll in the QDM program provided by FedEx to further knowledge of new management practices.

Skills
  • Detail-Oriented
  • Relationship Building
  • Worker Supervision
  • Customer Service
  • Warehouse Safety Programs
  • Problem Solving/Issue Resolution
  • Onboarding and Training
  • Recruiting and Interviewing
  • Regulations Compliance
  • Verbal and Written Communication
  • Logistics Processes Planning
  • Schedule Management
  • Workforce Management
  • Analytic Tools and Methods
  • Critical Thinking
  • Decision Making
  • Warehouse Safety
  • Time Management
  • Operations Control
  • Daily Operations Management
  • Billing Systems oversight
  • Hazardous Material Handling Education
  • First Aid and CPR
  • Freight Flow
Education
Millersville University of Pennsylvania Millersville, PA Expected in No Degree : Geography - Emergency Management - GPA :

Unfortunately I was unable to complete my degree but it is my future plans to enroll back into online school to complete my college education.

Middletown Area High School Middletown, PA Expected in 06/2005 High School Diploma : - GPA :
Work History
Clean Harbors - Freight Handler/Supervisor/Operations Manager
Cherry Hill, NJ, 04/2014 - Current
  • Started as PT freight handler at North Harrisburg facility operating fork lift transporting freight from incoming trailer to outbound trailers.
  • Promoted to FT freight handler in 2014.
  • Maintained shipping accuracy by matching information on freight bill with information provided on each pallet to prevent misloaded freight and service failures.
  • Followed safety policies of FedEx Freight while on the dock to prevent from any work injuries.
  • Promoted to Operations Supervisor in 2015.
  • Would supervise dock zone for safety, load quality and time sequences for when freight had to be ready to go in regards to its destination.
  • Maintained safety standards and policies within my zone and would communicate with dock associates if unsafe work practices were witnessed.
  • Led a safety team which were provided a verbal safety message daily.
  • In charge of accurately projecting lanes for the amount of trailers would have to move. This would effect the amount of drivers needed in a lane to cover the freight.
  • Promoted to Operations Manager in 2019
  • Oversee Outbound dock and linehaul operations
  • Ensure safety policies are following on dock and in linehaul as well as ensuring all employees receive a verbal safety message from a member of leadership
  • Complete administrative duties such as interviews/hiring process
  • Innovate new procedures to increase efficiency while not sacrificing anything on safety
  • Oversee onboarding education for all new hires
  • Manage all linehaul activity such as bidding runs and/or vacations to ensure it follows FedEx Freight policies and safety guidelines
  • Devise processes to boost long-term business success and increase profit levels such as educating dock associates of 'Just One More' to maximize space being used in trailers
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Led warehouse improvement initiatives to advance operational efficiencies while maintaining all safety regulations.
  • Reviewed shift reports to understand current numbers and trends.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Reported issues to higher management with great detail.
  • Use advisor network to communicate any issues in day to day operations as soon as they would come up to find a quick and easy solution
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Kik Custom Products - Receiving Coordinator
Cortland, NY, 01/2013 - 04/2014
  • Enhanced performance of receiving dock associates through training, guiJessicace and motivation.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Boosted team performance with enhanced employee evaluation processes.
  • Gathered and processed merchandise returns.
  • Managed inbound receiving departments.
  • Unloaded, sorted and stored incoming merchandise.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
Carter Lumber - Inside Sales/Order Selector
City, STATE, 03/2011 - 01/2013
  • Inspected/pulled incoming and outgoing shipments to verify accuracy and prevent errors.
  • Organized yard to open up space and enable vehicles and equipment operators to move freely through the yard.
  • Operated yard equipment (mostly forklift) and reported instances of safety code violations to management to reduce risk of accidents.
  • Detail-oriented Order Picker that would be responsible for quality of products being pulled as well as accuracy.
  • Was promoted to inside sales after a year. Would manage inside store by stocking merchandise as well as ordering and assisting customers.
  • Would submit orders for building structures such as pole barns after pricing out costs of materials for customer. Would also arrange delivery with customer to ensure materials arrived when needed.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.


CJ Pony Parts - Picker/Packer
City, STATE, 02/2010 - 03/2011
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Checked inventory and selected products from specific locations based upon availability.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.

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Resume Overview

School Attended

  • Millersville University of Pennsylvania
  • Middletown Area High School

Job Titles Held:

  • Freight Handler/Supervisor/Operations Manager
  • Receiving Coordinator
  • Inside Sales/Order Selector
  • Picker/Packer

Degrees

  • No Degree
  • High School Diploma

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