freight handler resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Freight Handler and General Customer Service Provider with demonstrated talent for clerical work and client relations. Strong knowledge of literature and promotional work. Harmonious and team-oriented individual with a diverse background. Proven history of fostering a safe, reliable and comfortable work environment for colleagues and customers alike.

  • Data Processing
  • Customer Data Confidentiality
  • Verbal and Written Communication
  • Building Customer Trust and Loyalty
  • Creative Problem Solving
  • Precise and Detail Oriented
  • Friendly and Positive Demeanor
Freight Handler, 10/2020 to Current
Legislative BranchJacksonville, IL,
  • Recorded and entered shipment details into corporate database.
  • Inspected for and reported damaged cargo.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Displayed leadership by making improvements to work processes and assisting with the training of new team members.
  • Provided excellent service and attention to customers when face-to-face or over the phone.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Lifted materials of varied weights on regular basis.
  • Assisted customers by locating items and advising them on which products would best fit their needs and budget.
  • Transported incoming and outgoing freight using forklifts, pallet jacks and reach trucks.
Stockroom Assistant, 09/2018 to 08/2020
Lockheed MartinGoleta, CA,
  • Kept work areas clean, neat and organized for optimal productivity and safety for both employees and customers.
  • Used pallet jacks and hand trucks to move items throughout stock room and sales floor.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Maintained clear aisles during restocking to avoid hazards and promote overall guest satisfaction and convenience.
  • Organized storage of materials and merchandise into bins, hangers, shelves and assigned areas according to product categories.
  • Replenished inventory with focus on addressing customer needs.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Met high productivity standards in processing payments for customers.
  • Helped with purchases, locating items and signing up for rewards programs.
Service Advisor and Key Holder, 09/2017 to 06/2018
Shakopee Mdewakanton Sioux CommunityPrior Lake, MN,
  • Maintained building security by consistently locking doors and safes, as well as setting alarms when necessary.
  • Completed data entry, including hourly sales reports and labor usage, to be faxed and sent to corporate office on a daily basis.
  • Entrusted with depositing large deposits to an offsite bank after every closing shift.
  • Explained pricing for expected services and provided detailed answers to customer questions.
  • Recommended additional, useful services to customers, which helped to increase overall sales.
  • memorized services and prices to promptly and accurately advise clients without delay.
  • Welcomed incoming individuals and ascertained needs by asking open-ended questions.
  • Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.
  • Handled telephone inquiries regarding appointments and ongoing projects.
  • Used excellent service skills and relevant technical knowledge to ascertain issues and provide swift, successful resolutions.
  • Updated customer accounts in computer system, submitted payments and changed personal details as required.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Protected store assets by assisting with audits, routine cycle counts and conducting regular physical inventory.
  • Compiled weekly monetary reports and records for store managers.
  • Opened and closed store in absence of senior managers.
  • Signed for incoming shipments in manager's absence.
  • Organized in-store promotional events.
Cashier, 05/2015 to 07/2017
Wendy'sCity, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum safety and productivity.
  • Increased sales by suggesting specific complementary items to customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Communicated with kitchen staff to complete orders quickly.
  • Sanitized food preparation areas, grills and equipment to avoid cJessica-contamination from raw items.
  • Wiped down counters with sanitizing spray to avoid contamination and foodborne illnesses.
  • Set up station according to standard operating procedures with ample backup product to complete shift.
  • Adhered to food safety and HACCP regulations to prevent contamination of food.
  • Made adjustments to food items and insured all staff completed necessary safety precautions, including re-washing hands and changing gloves prior to food preparation, to accommodate guests with allergies or specific dietary concerns.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets, sinks and floors, as well as restocking any necessary products.
  • Sanitized frequented areas and equipment using approved supplies.
Education and Training
High School Diploma: , Expected in 04/2015 to William Chrisman High School - Independence, MO

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Resume Overview

School Attended

  • William Chrisman High School

Job Titles Held:

  • Freight Handler
  • Stockroom Assistant
  • Service Advisor and Key Holder
  • Cashier


  • High School Diploma

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